Analyze, design, test, debug, and install application systems and components to meet business needs
Develop computer system specifications that align with organizational standards and architecture
Modify and enhance existing systems to correct deficiencies and improve performance and usability
Collaborate with users to define system goals, workflows, and scheduling requirements
Prepare flowcharts and diagrams to communicate system processes and logic
Ensure system parameters and formats are compatible with hardware/software capabilities
Support users by determining appropriate data sources, writing reports, or guiding system use
Act as the primary point of contact for application system issues, troubleshooting and resolving problems
Coordinate application updates and system enhancements in collaboration with stakeholders and vendors
Provide technical support to operational strategies aligned within your program and initiatives that optimize processes, enhance productivity, and ensure quality across all program functions
Ensure 100% of planned hours are worked and recorded
Identify and forward to your leadership any opportunities that could lead to growth within your work area
Analyze system and business data to assess cost, benefit, and risk for proposed solutions
Evaluate and challenge data sources and assumptions to ensure accuracy, consistency, and reliability of information
Partner with Product Managers and stakeholders to define user needs and value-driven solutions aligned to program objectives
Provide recommendations based on analysis to support strategic decision-making and solution direction
Support initiatives leveraging cloud technologies, open-source solutions, and agile development methodologies
Help define and track performance metrics, user impact, and expected business outcomes
Participate in growth efforts as requested
Ensure all contractual deliverables are met/exceeded to the customer's satisfaction
Completes personal PDP and attend Staff Meeting and Storytime (with camera on)
Within your program, build productive and positive professional relationships with clients
Execute all contract requirements as assigned in accordance with the contract specific LCAT and requirements
Performs other related duties as assigned

Requirements

Active Secret Clearance
Bachelor's degree and 4 years of relevant experience, or Associate’s degree with 6+ years of relevant experience or High School diploma with 8+ years of relevant experience
Experience in systems analysis, debugging, and implementing application enhancements
Proficiency with documenting system requirements, diagrams, and technical specifications
Knowledge of enterprise systems architecture, workflows, and data storage practices
Strong interpersonal and communication skills to interact with users and technical teams
Analytical and problem-solving skills with the ability to recommend effective solutions
Google Cloud certification preferred (Google Cloud Platform – GCP)

Benefits

health and wellness programs
income protection
paid leave
retirement and savings

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

systems analysisdebuggingapplication enhancementsdocumenting system requirementstechnical specificationsenterprise systems architecturedata storage practicesflowchart preparationreport writingperformance metrics tracking

Soft Skills

interpersonal skillscommunication skillsanalytical skillsproblem-solving skillscollaborationstakeholder engagementrelationship buildingstrategic decision-makinguser impact assessmentgrowth mindset

Certifications

Active Secret ClearanceGoogle Cloud certification