Tech Stack
AWSAzureCloudPMP
About the role
- Lead SIS, LMS, and CRM implementations for higher education institutions.
- Conduct virtual workshops to gather requirements and map business processes.
- Configure systems and support integrations, data migration, and customizations.
- Train users across academic and administrative teams (registrars, admissions, faculty).
- Create project plans, process maps, and training materials.
- Support testing, troubleshooting, and go-live readiness.
- Act as a trusted advisor to clients, ensuring satisfaction and long-term success.
- Collaborate across LATAM teams.
Requirements
- 5+ years implementing or supporting SIS, LMS, or CRM platforms in higher education.
- Proven experience with platforms such as:
- *SIS: Banner, Anthology, Workday Student, Jenzabar, Thesis, PowerCampus.
- *LMS: Canvas, D2L, Blackboard, Moodle.
- *CRM: Salesforce, Slate, Dynamics 365, Element451.
- Strong understanding of academic processes: enrollment, grading, admissions, and financial aid.
- Experience managing multiple projects remotely.
- Project collaboration tools: Jira, Confluence, Asana, MS Teams.
- Fluent English (C1+) and Spanish.
- Comfortable working in remote, multicultural teams.
- Strategic thinking and client-facing communication.
- Ability to translate institutional needs into technical solutions.
- Proactive, autonomous, and results-driven.
- Strong documentation and presentation skills.
- Experience with cloud platforms (Azure, AWS), APIs, and data integrations.
- Familiarity with U.S. higher education or EdTech clients.
- PMP, Scrum, or similar certifications.
- Portuguese fluency is a plus.
- 100% remote work.
- Competitive compensation in USD.
- Birthday day off.
- Paid vacations.
- Access to training and certifications.
- Opportunity to work with top-tier U.S. clients.
- Entrepreneurial, multicultural team culture.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SISLMSCRMdata migrationsystem configurationcustomizationAPIscloud platformsproject managementbusiness process mapping
Soft skills
strategic thinkingclient-facing communicationproactiveautonomousresults-drivenstrong documentation skillspresentation skillscollaborationmulticultural teamworktraining