Founding Support Engineer

talentpluto

Founding Support Engineer deploying AI security solutions for enterprises. Engage customers post-sale ensuring technical success while solving complex technical challenges.

Posted 7/17/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong technical skills in solutions engineering and customer engagement, with a solid foundation in computer science or statistics. Capable of deploying and integrating products in complex enterprise environments while effectively bridging communication between customers and engineering teams.

Highest-signal resume keywords

Solutions EngineeringCustomer-Facing RoleTechnical Problem SolvingSoftware SkillsEnterprise Integration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Technical SkillsComputer Science FoundationStatistics FoundationSoftware DevelopmentAI AgentsMCP IntegrationsSecurity Tooling

Soft Skills

Customer EngagementCommunicationProblem SolvingCollaboration

Industry Keywords

Startup ExperienceConsulting BackgroundEnterprise EnvironmentsTechnical Success

About the role

Key responsibilities & impact

Deploy and integrate the product into complex enterprise environments
Work directly with customers post-sale to ensure technical success
Solve hard technical problems across AI agents, MCP integrations, and security tooling
Serve as the technical bridge between customers and the engineering team
Help shape the forward-deployed / solutions engineering function as an early hire

Requirements

What you’ll need

5-6 years in a technical, customer-facing role (solutions engineering, forward-deployed engineering, or similar); exceptional candidates with a couple of years of experience considered
Strong computer science or statistics foundation and academic pedigree
Startup or consulting background with real time in front of customers
Demonstrated software / technical skills and the ability to operate in a professional, fast-moving environment
Consistent tenure without a pattern of short stints

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account talentpluto Website LinkedIn All Job Openings 1 - 10 employees Founded 2024 🤝 B2B 🎯 Recruiter ☁️ SaaS B2B
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SaaS TalentPluto is a private scouting network that connects top sales professionals with exclusive job opportunities at high-growth tech startups in NYC. By creating one profile, candidates gain access to hundreds of tailored roles without the hassle of resumes or generic job boards. It acts as a personal headhunter, offering prioritized interview access and facilitating confidential job matches, allowing both actively seeking and currently employed professionals to explore new career options. Founding Support Engineer 🔥 0 minutes ago 🇺🇸 United States – Remote 💵 $180k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Deploy and integrate the product into complex enterprise environments
Work directly with customers post-sale to ensure technical success
Solve hard technical problems across AI agents, MCP integrations, and security tooling
Serve as the technical bridge between customers and the engineering team
Help shape the forward-deployed / solutions engineering function as an early hire 🎯 Requirements
5-6 years in a technical, customer-facing role (solutions engineering, forward-deployed engineering, or similar); exceptional candidates with a couple of years of experience considered
Strong computer science or statistics foundation and academic pedigree
Startup or consulting background with real time in front of customers
Demonstrated software / technical skills and the ability to operate in a professional, fast-moving environment
Consistent tenure without a pattern of short stints Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Technical Product Business Analyst – SCRUM Certified 🔥 43 minutes ago Paperless Evn Ltd 1 - 10 ☁️ SaaS ⚡ Productivity Website LinkedIn All Job Openings Technical Product Business Analyst at Paperless Environments bridging business needs and technical implementation. Collaborating with teams to deliver and improve SaaS solutions. 🇺🇸 United States – Remote 💵 $120k - $125k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer Azure Cloud Technical Implementations Analyst 🔥 1 hour ago Fiserv 10,000+ employees 💸 Finance 💳 Fintech 🏦 Banking Website LinkedIn All Job Openings Technical Implementation Analyst delivering scalable solutions and integrating Finxact Core APIs for Tier 1 banks at Fiserv. Partnering with clients to solve complex business challenges through technical expertise and support. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer 🦅 H1B Visa Sponsor Go Technical Support I – Tier 1 🔥 1 hour ago Reputation 501 - 1000 Website LinkedIn All Job Openings Technical Support I for Reputation's AI-powered platform, assisting customers with technical issues via phone, email, and chat. Collaborating with Tier II support for complex matters. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer 🦅 H1B Visa Sponsor SQL Technical Support Specialist – Telecom 🔥 1 hour ago ServiceTitan 1001 - 5000 ☁️ SaaS 🤝 B2B 🏪 Marketplace Website LinkedIn All Job Openings Customer Support Advocate assisting customers with technical issues and software solutions at ServiceTitan. Opportunities to develop creative workflows and leverage support tools for effective resolutions. 🇺🇸 United States – Remote 💵 $21 - $31 / hour 💰 $200M Series G on 2021-06 ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer 🦅 H1B Visa Sponsor Technical Support Specialist – Financials 🔥 1 hour ago ServiceTitan 1001 - 5000 ☁️ SaaS 🤝 B2B 🏪 Marketplace Website LinkedIn All Job Openings Technical Support Specialist providing expertise on financial software for customer support at ServiceTitan. Assisting users with accounting modules and resolving complex integration issues. 🇺🇸 United States – Remote 💵 $21 - $31 / hour 💰 $200M Series G on 2021-06 ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer 🦅 H1B Visa Sponsor View More Support Engineer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs