Customer Activation Manager

talentpluto

Customer Activation Manager at a fast-growing payroll FinTech responsible for customer onboarding and driving product adoption. Collaborating cross-functionally to ensure account success.

Posted 6/29/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Own customer onboarding, activation, and implementation end to end
Drive product adoption and ensure customers reach value quickly
Identify and tee up expansion opportunities within your accounts
Partner cross-functionally to keep deployments on track and on time
Manage to clear activation and expansion metrics

Requirements

What you’ll need

Background as an AE or AM (rather than a pure CS/CSM track)
Experience carrying quota and a track record of account expansion
Strong customer-facing and project management skills
Comfortable owning commercial outcomes in a post-sale role
Bonus: FinTech or payroll industry experience

Benefits

Comp & perks

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Recruitment
SaaS TalentPluto is a private scouting network that connects top sales professionals with exclusive job opportunities at high-growth tech startups in NYC. By creating one profile, candidates gain access to hundreds of tailored roles without the hassle of resumes or generic job boards. It acts as a personal headhunter, offering prioritized interview access and facilitating confidential job matches, allowing both actively seeking and currently employed professionals to explore new career options. Customer Activation Manager Job not on LinkedIn 🔥 1 hour ago 🏢🏡 New York City – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Own customer onboarding, activation, and implementation end to end
Drive product adoption and ensure customers reach value quickly
Identify and tee up expansion opportunities within your accounts
Partner cross-functionally to keep deployments on track and on time
Manage to clear activation and expansion metrics 🎯 Requirements
Background as an AE or AM (rather than a pure CS/CSM track)
Experience carrying quota and a track record of account expansion
Strong customer-facing and project management skills
Comfortable owning commercial outcomes in a post-sale role
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Soft Skills

Customer-Facing Skills