Forward Deployed Engineer
talentpluto
full-time
Posted on:
Location Type: Remote
Location: New York • United States
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About the role
- Partner directly with customers during pre-sales and post-sales technical engagements
- Support proofs of concept, pilot implementations, and production-oriented deployments
- Troubleshoot integration issues and help customers build within their own environments
- Translate customer requirements into practical technical solutions
- Collaborate closely with product, engineering, and go-to-market teams to unblock customer progress
- Represent the company credibly in technical conversations with senior engineers and enterprise stakeholders
- Surface recurring customer needs and implementation patterns to internal teams
Requirements
- 3+ years of experience in software engineering, solutions engineering, forward deployed engineering, technical consulting, or a related customer-facing technical role
- Strong technical foundation, ideally with a computer science background or equivalent hands-on engineering experience
- Ability to work directly with customers and communicate clearly in technical settings
- Experience troubleshooting integrations, implementations, or deployment-related issues
- Comfort operating in ambiguous, early-stage environments and moving quickly with limited structure
- Strong problem-solving skills and the ability to balance technical depth with customer empathy
- Regular use of modern engineering tools and AI-assisted workflows in day-to-day work
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
software engineeringsolutions engineeringtechnical consultingtroubleshooting integrationsimplementationsdeployment-related issuesproblem-solvingcustomer requirements translationtechnical solutions
Soft Skills
customer empathycommunicationcollaborationadaptabilitytechnical depth