Billing Specialist

• Accurately and promptly bill customer accounts, including contract entry into the billing system and invoice creation
• Ensure billing processes comply with Revenue Recognition and other accounting policies
• Conduct regular audits of customer accounts to ensure accuracy and completeness of billing information
• Process payments daily and address chargeback/rejection inquiries from payment processors
• Respond to customer billing queries via the AR inbox (Zendesk tickets)
• Prepare and review write-offs and ensure timely collection of receivables
• Apply credits and perform cash application activities
• Manage all billing-related tasks in Zoho CRM
• Perform monthly account audits and assist with month-end close processes
• Support ad-hoc finance projects and process improvement initiatives
• Quickly learn and adapt to new finance systems and software

Billing Specialist

Medical Billing Administrator, USA Healthcare