Engineering Manager

• Collaboratively lead the pods to be the best version of themselves.
• You see your pods’ health and output as your primary focus
• Own the delivery of product commitments and are always looking to improve productivity.
• Accountable for the technical standard and direction of the team and for the successful delivery of technology objectives (OKRs) and key performance indicators (KPIs).
• Collaborate with the Tech Lead to uphold high technical standards, guiding architectural decisions, and ensuring alignment with the organization's goals and engineering strategy.
• Articulate the rationale behind technical decisions and maintain a detailed understanding of the team's prioritized technical work.
• Advocate for the prioritization of technical debt in collaboration with the Product Manager to ensure system robustness and longevity.
• Provide support for maintaining and attending to the team's technical roadmap.
• Serve as the lead technical advisor for merchants, assessing their technical requirements and landscape, thus guiding the sales team by strategically aligning Peach's technical solutions with customer needs.
• Lead technical discussions with stakeholders, partners, and merchants, serving as the primary technical point of contact during incidents and support queries.
• Develop and deliver training to up-skill Application Engineers, enabling them to handle more complex and technical support queries for the pods.
• Engage directly in the software development lifecycle by reviewing pull requests and guiding the deployment process in collaboration with the Tech Lead.
• Lead and engage in sprint ceremonies such as planning and refinement sessions by providing technical guidance on complex tasks and informed input on ticket estimations.
• Support the Tech Lead in mentoring and upskilling less-senior engineers, contributing to their technical development.
• Stay current with industry trends and best practices to drive relevant innovation within the team.
• Own people management responsibilities: performance management, hiring, conflict resolution, providing feedback, mentoring, career mapping and coaching.

Engineering Manager

Technical Engineering Manager