Talent Safari

Human Resources

• Role models the Penda Way by leading with heart
• Strengthens the cultural bridge between support office and frontline teams
• Acts as a culture ambassador
• Supports Support Office engagement initiatives
• Reviews Support Office eNPS themes
• Maintains presence in the Support Office
• Ensures day-to-day HR interactions reinforce a service mindset
• Supports the Director of People & Culture with workforce planning
• Owns and coordinates the Support Office onboarding process
• Partners with managers for performance management
• Tracks recurring performance or behavior patterns
• Tracks TalentLMS completion and compliance
• Builds strong relationships with HoDs for support
• Reviews HR and people processes
• Coordinates with HR Operations and other HR functions

Human Resource Manager

Recruitment

• Leads recruitment marketing, employer branding, talent forecasting, automation, and analytics.
• Co-develops and delivers the Talent Acquisition strategy.
• Partners with the Director of People & Culture and HoDs to forecast workforce needs.
• Builds and maintains proactive talent pipelines for high-volume roles.
• Manages day-to-day relationships with external recruiters.
• Ensures a seamless, respectful, and high-quality candidate experience across all touchpoints.
• Tracks and analyses hiring data to identify bottlenecks.

Senior Manager, Talent Acquisition

Financial Planning and Analysis

• Provide analytical and strategic support across Penda Health’s finance function.
• Drive the translation of financial data into actionable insight.
• Ensure leadership, investors, and the Board have clear visibility into performance trends, financial health, and key business drivers.
• Perform robust financial modelling, scenario analysis, and variance tracking.
• Connect daily operations to long-term financial strategy.
• Build and maintain performance dashboards.
• Support annual and rolling budgets, preparing investor and Board materials.
• Ensure data integrity across all financial processes.

Senior Manager, FP&A

Systems Engineer

• Design and deploy virtualization platforms (Proxmox, KVM) across distributed PoPs
• Manage Kubernetes clusters for platform services and microservices deployments
• Architect storage systems (Ceph, ZFS, TrueNAS) for network telemetry, logs, and operational data
• Build and maintain AAA infrastructure (FreeRADIUS backed by Percona MySQL cluster) supporting thousands of concurrent subscribers
• Implement core services: DNS, NTP, syslog, DHCP, IPAM
• Deploy and optimize time-series databases (TimescaleDB, InfluxDB) for network metrics at scale
• Design data pipelines that feed AI/ML models for network automation
• Implement backup, replication, and disaster recovery strategies
• Design unified data architectures that bridge physical infrastructure (fiber, devices, PoPs), logical network state (IP allocations, routing, VLANs), and operational telemetry into coherent, queryable systems
• Build data pipelines that correlate network events with billing and SLA compensation workflows
• Build the telemetry and observability stack that enables intelligent network management
• Instrument systems to generate training data for predictive maintenance and anomaly detection
• Work with the team to deploy AI models that automate fault detection, capacity planning, and traffic optimization
• Create feedback loops between network events and automated remediation systems
• Develop infrastructure-as-code (Ansible, Terraform) for repeatable deployments across markets
• Implement comprehensive monitoring (Zabbix, Prometheus, Grafana, LibreNMS, Graylog)
• Build alerting systems that reduce NOC workload through intelligent triage
• Create tooling for automated provisioning of partner ISP infrastructure
• Design internal tools as extensible platforms - monitoring, provisioning, and analytics systems you build will be productized and offered to partner ISPs on our backbone

Senior Systems Engineer

Full-stack Engineer

• Lead full-stack development across backend services, data models, and frontend interfaces, ensuring alignment with Share’s vision for a new internet.
• Define technical roadmap and drive execution in Linear while building a scalable, secure system design.
• Architect and implement performant backend services for a highly integratable system powering billing, subscription management, and telecom-grade reliability.
• Integrate and optimize large-scale B2B platform databases (SQL + NoSQL), ensuring low-latency analytics and seamless multi-tenant scalability.
• Design and maintain robust data pipelines and models supporting real-time analytics, monitoring, and cross-system synchronization across the organization.

Senior Software Engineer

Account Manager

• Build, activate, and manage strategic partnerships across developer agencies, ERP resellers, marketing automation firms, and system integrators across Africa and the Middle East.
• Design co-selling programs, drive channel enablement, and help these partners build revenue through Flowcart’s offerings.
• Represent Flowcart at industry events, panels, webinars, and partner demos, be the face of the brand in key forums.
• Own regional GTM strategies alongside the founders to grow visibility, adoption, and revenue from non-direct sales motions.
• Collaborate with product, sales, and customer success to align our partner feedback loops and influence roadmap and sales playbooks.
• Identify innovative GTM pathways, including WhatsApp-first reseller programs, affiliate loops, and ERP-specific solution bundles.

Human Resource Manager

Senior Manager, Talent Acquisition

Senior Manager, FP&A

Senior Systems Engineer

Senior Software Engineer

Strategic Partnerships – GTM Lead