talent's club

Sales Development Rep

• Build and organize lead lists for active (outbound) prospecting;
• Prospect companies interested in email marketing, WhatsApp marketing, SMS and RCS solutions;
• Qualify leads according to MailerWeb's ICP (Ideal Customer Profile);
• Execute multichannel cadence flows (email, phone, WhatsApp and LinkedIn);
• Make first contact with leads in a consultative manner;
• Schedule meetings for the sales team;
• Update and maintain the CRM;
• Monitor metrics and performance indicators;
• Support continuous improvement of sales strategies;

Mid-level SDR

Analyst

• Desenvolvimento e manutenção de aplicações web em Python
• Projetar, desenvolver e consumir APIs REST
• Manutenção e evolução de sistemas em produção
• Trabalhar com bancos de dados relacionais e não relacionais
• Implementar e manter integrações entre backend e frontend
• Utilizar Git de forma disciplinada
• Apoiar e interagir com pipelines de CI/CD existentes

Analista de Desenvolvimento Web Pleno

• Apoiar o desenvolvimento e a manutenção de aplicações web em Python, utilizando Django e/ou FastAPI (em caso de backend) e React e/ou Next.js (em caso de frontend);
• Implementar funcionalidades simples e ajustes evolutivos no Backend e Frontend;
• Consumir e auxiliar na construção de APIs REST;
• Apoiar correções de bugs, ajustes de performance simples e refatorações pontuais;
• Dar suporte em demandas básicas de frontend (HTML, CSS e JavaScript);
• Versionar código utilizando Git, seguindo o fluxo de trabalho definido pela equipe;
• Apoiar testes básicos e validações manuais das funcionalidades desenvolvidas.

Analista de Desenvolvimento Web Júnior

Customer Success Manager

• Conduzir onboarding estratégico de novos clientes, garantindo ativação eficiente e adoção adequada da plataforma.
• Realizar acompanhamento proativo da carteira, monitorando uso, engajamento, riscos de churn e oportunidades de crescimento.
• Atuar com suporte consultivo de alto nível, indo além da resolução de tickets e focando em performance, resultados e experiência do cliente.
• Executar treinamentos, workshops e apresentações, adaptados ao nível de maturidade e objetivos de cada cliente.
• Gerenciar tickets, demandas e feedbacks, articulando-se com suporte técnico, produto e áreas internas.
• Desenvolver estratégias de upgrade, cross-sell e expansão, colaborando diretamente com os times Comercial e de Produto.
• Analisar resultados das campanhas e uso da plataforma, discutindo ROI, métricas e indicadores de sucesso com os clientes.
• Acompanhar relatórios e KPIs de Customer Success, como churn, NPS, LTV, adoção de funcionalidades e engajamento.
• Consolidar feedbacks estratégicos dos clientes e sugerir melhorias do produto e evolução do roadmap.
• Apoiar os clientes na definição de estratégias de comunicação multicanal, alinhadas aos seus objetivos de negócio.

DevOps Engineer

• Design, implement, and maintain CI/CD pipelines to support continuous integration and delivery.
• Manage and operate cloud and on-premises infrastructure, ensuring availability, performance, and security.
• Automate infrastructure provisioning and configuration using Infrastructure as Code.
• Support development teams with build, deployment, and release processes.
• Monitor systems, troubleshoot incidents, and drive operational excellence.
• Collaborate closely with local and remote teams to align DevOps practices with delivery objectives.

Senior DevOps Engineer – Onshore / Offshore

QA Engineer

• Execute manual functional testing to validate business requirements and ensure end-to-end quality
• Design, develop, and maintain automated test solutions for web, API, and enterprise applications
• Identify, design, and prioritize test cases for both manual and automated execution
• Implement automation using tools such as Robot Framework, Katalon, Tricentis Tosca, testingON, and similar frameworks
• Contribute to test strategy definition, test planning, and automation coverage
• Integrate automated tests into CI/CD pipelines, enabling continuous testing and fast feedback
• Collaborate closely with onshore and offshore teams, ensuring alignment on quality, risks, and delivery

Senior Quality Engineer – Test Automation

Backend Engineer

• Support the development and maintenance of C/C++ applications
• Implement bug fixes and lower-complexity features
• Assist in implementing and maintaining queries for SQL and Oracle databases
• Use Git for version control
• Write and maintain unit tests
• Work in UNIX/Linux environments
• Participate in agile projects (Scrum/Agile)
• Communicate in English at an intermediate technical level

Junior C/C++ Developer

• Serve as the technical QA reference within the client organization, supporting decisions and best practices in quality.
• Promote and sustain a quality culture focused on defect prevention and continuous improvement.
• Plan, architect, and evolve the test automation strategy (functional, regression, and integration).
• Develop and maintain automation using Playwright and Selenium.
• Lead performance testing initiatives and strategies alongside technical teams.
• Support the definition of quality pipelines integrated with CI/CD.
• Mentor and provide technical guidance to other QA and development professionals.
• Participate in technical discussions with product and engineering to ensure alignment on quality.
• Monitor metrics and contribute to continuous improvement of testing processes and frameworks.

Senior QA Analyst – Automation, Quality Culture

Architect

• Define and evolve the software architecture for industrial and corporate systems
• Provide technical leadership to teams, serving as a technical reference
• Ensure practical implementation of the architecture and delivery of solutions
• Design and maintain distributed systems, APIs, and system integrations
• Define standards for containers, Kubernetes, and CI/CD
• Work on software integration with manufacturing environments (Industry 4.0)
• Remove technical blockers and support Tech Leads and developers
• Collaborate with Product Owners, QA, and business stakeholders
• Ensure system quality, security, observability, and reliability
• Support critical projects, including travel to industrial plants

Master Software Architect

• Serve as the quality and automation reference within the agile squad.
• Plan, develop, and evolve test automations (functional, regression, integration, and API).
• Promote and sustain a quality-driven culture, influencing practices from refinement through delivery.
• Support the definition, maintenance, and improvement of CI/CD pipelines, integrating test automation.
• Work collaboratively with infrastructure and DevOps teams.
• Ensure the reliability of test environments and the stability of automated test executions.
• Actively participate in agile rituals (refinement, planning, review, and retrospective).
• Monitor quality and automation metrics and indicators, proposing continuous improvements.
• Support failure, incident, and problem analyses related to quality.

Senior QA Analyst – Quality Culture

Scrum Master

• Liderar cerimônias Scrum e manter o fluxo de trabalho saudável e produtivo
• Planejar atividades, organizar alocações e acompanhar cronogramas
• Suportar desenvolvedores, arquitetos e equipes técnicas
• Atuar no gerenciamento de múltiplos projetos simultaneamente
• Facilitar comunicação entre stakeholders, áreas técnicas e clientes
• Antecipar riscos, propor soluções e garantir entregas consistentes
• Contribuir para melhoria contínua dos processos de desenvolvimento