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Administrative Manager
Talent Hub By LSAdministrative Manager overseeing daily operations, purchasing, and customer service at Fuelbox, a bi-metal saw blade supplier.
About the role
Key responsibilities & impact- Oversee daily administrative and operational activities to ensure efficient business operations.
- Develop, document, and improve company procedures and standard operating processes.
- Identify operational inefficiencies and implement practical process improvements.
- Monitor operational KPIs and recommend strategies to improve productivity.
- Coordinate cross-functional initiatives between Sales, Purchasing, Customer Service, Warehouse, Accounting, and Leadership.
- Lead special projects and company-wide operational initiatives.
- Oversee purchasing activities to maintain inventory availability while meeting business objectives.
- Evaluate vendor performance based on pricing, quality, delivery, and service.
- Build and maintain strong relationships with suppliers.
- Negotiate pricing, purchasing terms, and vendor agreements when appropriate.
- Analyze purchasing trends and identify cost-saving opportunities.
- Support sourcing initiatives for new vendors and products.
- Monitor inventory accuracy and product availability.
- Collaborate with warehouse operations on replenishment and inventory control.
- Analyze inventory reports to identify shortages, excess inventory, and purchasing opportunities.
- Improve inventory management procedures and reporting.
- Coordinate inventory audits and reconciliation activities.
- Oversee customer service processes to ensure exceptional customer satisfaction.
- Establish customer service standards and monitor service performance.
- Resolve escalated customer issues.
- Manage office administration, facilities, equipment, and vendor relationships.
- Improve administrative workflows and office systems.
- Maintain company records and document management processes.
- Support budgeting, financial reporting, and month-end reconciliation activities.
- Assist with Accounts Payable and Accounts Receivable processes.
- Review operational expenses and purchasing performance.
- Monitor financial and operational KPIs.
- Maintain data integrity within Microsoft Dynamics 365 Business Central.
- Identify automation opportunities and implement technology solutions to improve efficiency.
- Create operational dashboards and reports to support leadership decision-making.
Requirements
What you’ll need- Minimum of 5 years of experience in administration, operations, purchasing, finance support, business management, or related fields.
- Experience leading cross-functional operational initiatives.
- Experience improving business processes and operational workflows.
- Experience within industrial distribution or manufacturing is preferred.
- Strong knowledge of administrative and operational management.
- Experience in purchasing, inventory management, and vendor relations.
- Understanding of budgeting, financial reporting, and operational metrics.
- Experience implementing process improvements and scalable business systems.
- Advanced proficiency in Microsoft Office, especially Excel.
- Experience with Microsoft Dynamics 365 Business Central is preferred.
- Familiarity with business reporting and operational dashboards.
- Excellent organizational and project management skills.
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Ability to exercise independent judgment and make operational decisions.
- High attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Leadership, collaboration, and continuous improvement mindset.
Benefits
Comp & perks- Health insurance
- Flexible work arrangements
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Process ImprovementInventory ManagementFinancial ReportingBudgetingOperational MetricsCross-Functional LeadershipData AnalysisMicrosoft Dynamics 365 Business CentralMicrosoft ExcelOperational Dashboards
Soft Skills
Excellent CommunicationOrganizational SkillsAnalytical AbilitiesProblem-SolvingAttention to Detail