Takeda

Workday HCM Functional Analyst

Takeda

full-time

Posted on:

Location Type: Office

Location: Bengaluru • India

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About the role

  • System Support & Troubleshooting: Provide day-to-day support to end-users, identify system issues, and ensure the smooth response to HCM requests
  • Triage all support tickets to determine which should be handled by HCM support, which require systems changes, and which should be routed to another team for management
  • Business Requirements Analysis: Collaborate with business stakeholders to understand their needs, analyze business processes, and document requirements for system enhancements and changes
  • Testing & Quality Assurance: Develop and execute test plans and cases to ensure the quality of system updates and new features
  • Data Management, Reporting & Analytics: Complete data uploads to support mass changes required in the system
  • Build Workday reports, dashboards, and other analytical tools to provide insights into HR data
  • Create data audits to find data anomalies
  • Documentation & Training: Maintain system documentation, create user guides, and provide training to end-users
  • Security & Compliance: Ensure system security and compliance with data protection standards and other regulations
  • Process Improvement: Identify process gaps and propose improvements to optimize Workday HCM
  • Measure timeliness and effectiveness of support ticket resolution and identify opportunities for improvement
  • Project Management: Support Workday-related projects, including implementation, upgrades, and enhancements

Requirements

  • Workday HCM Expertise: At least 3 years of experience with Workday HCM configuration, reporting, testing, or troubleshooting
  • Strong understanding of Workday HCM functionalities, including Core HCM, Time & Absence, Compensation, Talent Acquisition and Talent Management
  • Strong understanding of business processes, calculated fields, and condition rules
  • Certification in Workday preferred
  • Customer Focus, Analytical & Problem-Solving Skills: Strong customer focus and problem-solving skills
  • Ability to analyze requests, identify root causes, and propose solutions
  • Strong attention to detail and ability to ask the right questions to truly understand the problem and provide a solution that solves it
  • Communication & Collaboration: Excellent communication skills to effectively interact with technical and non-technical stakeholders
  • Ability to set clear expectations with stakeholders and escalate issues as needed
  • Experience with consulting or roles directly supporting internal or external clients preferred
  • Prioritization and Urgency: Ability to prioritize tasks and meet deadlines
  • Judgement to know when to escalate something and the urgency to do so in a timely manner
  • HR Knowledge: Understanding of HR policies, procedures, and best practices
  • Prior experience Workday HR Technology in a large global organization
  • Testing & Quality Assurance: Experience with developing and executing test plans and cases
  • Data Analysis & Reporting: Knowledge of Workday reporting tools and data analysis techniques
  • Previous experience writing Workday HCM reports required
  • Confidentiality and High Attention to Detail: Demonstrated ability to manage confidential information and critical business operations with a high level of accuracy
  • Knowledge of SOX compliance and other data related regulations
  • Ability to handle sensitive data and ensure that it is appropriately managed
  • High integrity to deal with sensitive information appropriately
Benefits
  • Competitive Salary + Performance Annual Bonus
  • Flexible work environment, including hybrid working
  • Comprehensive Healthcare Insurance Plans for self, spouse, and children
  • Group Term Life Insurance and Group Accident Insurance programs
  • Health & Wellness programs including annual health screening, weekly health sessions for employees
  • Employee Assistance Program
  • 5 days of leave every year for Voluntary Service in addition to Humanitarian Leaves
  • Broad Variety of learning platforms
  • Diversity, Equity, and Inclusion Programs
  • No Meeting Days
  • Reimbursements – Home Internet & Mobile Phone
  • Employee Referral Program
  • Leaves – Paternity Leave (4 Weeks), Maternity Leave (up to 26 weeks), Bereavement Leave (5 days)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Workday HCMWorkday reportingdata managementbusiness requirements analysistestingquality assurancedata analysisdata uploadsprocess improvementsystem troubleshooting
Soft Skills
customer focusanalytical skillsproblem-solving skillsattention to detailcommunication skillscollaborationprioritizationjudgmenturgencyconfidentiality
Certifications
Workday certification