Takeaway.com

Key Account Manager

Takeaway.com

full-time

Posted on:

Location Type: Hybrid

Location: Berlin • Germany

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About the role

  • Act as the primary point of contact at Lieferando for our well-known partners in the hospitality sector.
  • Acquire and identify new business opportunities with strategic key account partners across Germany.
  • Expand and further develop your own customer portfolio within the company.
  • Account Relationship Management: provide excellent, independent, and comprehensive service/support and act as the first point of contact for our strategic accounts on all matters.
  • Negotiate partnerships with key decision-makers of individual chains and support pilot projects.
  • Independently plan, prepare and conduct annual, acquisition, closing and pricing meetings as well as their follow-up and documentation.
  • Work closely with your Team Lead and our global team to achieve optimal results.

Requirements

  • A degree in business/economics, a commercial apprenticeship, or equivalent qualifications
  • 2+ years of experience in sales and/or key account management
  • Fluent German and English (spoken and written); additional languages are a plus
  • High level of professionalism and strong competence in contract negotiations and managing strategic customers
  • Excellent communication skills and a pronounced sales talent with convincing negotiation abilities
  • Independent, structured and efficient working style and a confident appearance
  • Entrepreneurial mindset and enthusiasm for continuously developing and pursuing new solutions
  • Willingness to travel frequently to customer sites (company car provided)
  • Confident use of Google Drive, MS Office, Salesforce and common communication tools such as Slack.
Benefits
  • A competitive compensation package that recognizes your performance — complemented by an open feedback culture and regular performance reviews
  • A company car that may also be used privately
  • Home-office contract or hybrid working model: three days per week in the office in Berlin‑Kreuzberg and two days remote
  • Urban Sports Club membership for your work–life balance and wellbeing
  • Additional perks: a Lieferando Pay credit of €90 per month to order meals to the workplace
  • Company pension scheme with a 20% employer contribution
  • A diverse and inclusive team with colleagues from more than 99 nationalities and the opportunity to join our varied communities and ERGs
  • Extensive learning and development opportunities via our Learning Hub, LinkedIn Learning, Bookboon, internal trainings and online English courses
  • Work with purpose: get involved in our sustainability initiatives and work from our DGNB‑certified office in Berlin
  • Shared experiences: after‑work drinks, regular team events, community volunteering and our summer and/or winter party.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
saleskey account managementcontract negotiations
Soft skills
communication skillssales talentnegotiation abilitiesindependent workingstructured workingefficient workingentrepreneurial mindset
Certifications
degree in businessdegree in economicscommercial apprenticeship