TailWind Voice & Data

Project Manager

TailWind Voice & Data

full-time

Posted on:

Location Type: Hybrid

Location: Minnetonka • Minnesota • United States

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Salary

💰 $70,000 - $85,000 per year

About the role

  • Manage a wide variety of projects, from large-scale cabling, construction, and roll-outs to smaller engagements and repair requests.
  • Develop and execute detailed project plans, reports, and frameworks to ensure smooth project delivery.
  • Provide guidance and project process frameworks to Jr. Project Managers, ensuring best practices and efficiency.
  • Communicate project updates, scope changes, and issues to clients clearly, professionally, and in a timely manner.
  • Identify, coordinate, and manage the resources necessary to complete each project.
  • Place and manage orders with suppliers, equipment rental companies, and warehouse for equipment and materials as part of assigned projects.
  • Maintain accurate records of dispatches, materials orders, equipment rentals, warehouse orders, and other project-related activities within the TailWind customer management system.
  • Assist with the check-in/check-out process for TailWind's onsite technicians and provide guidance regarding scope of work and other job questions.
  • Ensure project documents are complete, processed, and stored appropriately, and manage deliverables via document management systems.
  • Ensure timely and accurate submittals to finance for customer invoicing.
  • Efficiently move between unrelated tasks, prioritize when necessary, and manage time effectively.
  • Some travel may be involved based on client needs.

Requirements

  • 3+ years of infrastructure project management experience, especially with large clients.
  • Understanding of the Telecommunications Industry.
  • Hands-on field technician experience is a plus.
  • Excellent verbal and written communication skills.
  • Proven ability to work independently and collaboratively in a team setting.
  • Ability to work flexible hours, including late-night cutovers if necessary.
  • Strong customer service orientation and ability to develop and maintain strong client relationships.
  • Proficiency with Microsoft Office suite of PC tools.
  • Strong work ethic, integrity, and a positive attitude.
  • High energy and the ability to work at a fast pace.
Benefits
  • Medical
  • Dental
  • Vision
  • Company Sponsored Basic Life Insurance
  • 401K Matching
  • Voluntary Life Insurance
  • Short Term and Long Term Disability
  • Hospital Confinement
  • Accident
  • Specified Disease
  • Teladoc services with unlimited virtual visits
  • PTO and 4 hours of birthday PTO
  • Paid holidays and floating holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementproject planningresource managementdocument managementcustomer invoicingcablingconstructionrepair requestsTelecommunications
Soft Skills
communication skillsteam collaborationcustomer service orientationtime managementindependenceflexibilitystrong work ethicintegritypositive attitudehigh energy