Operations Systems Manager

Tailwind Group

Operations Systems Manager at Tailwind Group managing systems and processes for operational excellence in property management. Collaborating with teams to execute critical projects and support strategic goals.

Posted 7/14/2026full-timeRemote • Minnesota • 🇺🇸 United StatesMid-LevelSenior💰 $76,200 - $110,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing and optimizing operational systems and processes, with a strong focus on cross-functional collaboration and compliance. Proficient in developing standard operating procedures and utilizing Entrata software for effective property management.

Highest-signal resume keywords

Entrata Software ProficiencyOperational Systems ManagementProcess Optimization InitiativesBachelor’s Degree in Business AdministrationStudent Housing Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process OptimizationStandard Operating Procedures (SOPs)Project ManagementFacility ManagementBudgetingAnalytical Review of Financials

Soft Skills

Strong Communication SkillsOrganizational SkillsProblem-Solving ApproachTeam CollaborationSelf-Motivation

Tools & Technologies

Microsoft Office (Excel, Word, PowerPoint, Outlook)

Industry Keywords

Student HousingProperty ManagementRegulatory ComplianceOperational ExcellenceCross-Functional Collaboration

About the role

Key responsibilities & impact

Manage, optimize, and implement systems and processes to provide high-level support across the company and portfolio
Drive operational excellence and efficiency across the organization by developing relationships with employees
Provide cross-functional collaboration to achieve strategic goals
Aid in the end-to-end execution of critical projects and initiatives that drive effective implementation and adoption of standards
Create and introduce operations processes, templates, tools, job aids, reports, and dashboards
Develop and document standard operating procedures (SOPs) for system-related workflows
Assist in the development, implementation, and optimization of operational systems and technologies
Provide high-level peer-to-peer technical and operational support across all departments
Lead system conversions for all acquisitions and dispositions
Audit, monitor, and ensure compliance with regulatory requirements

Requirements

What you’ll need

Bachelor’s degree in business administration or a related field
Three or more years of progressive experience in student housing or property management
Three or more years of experience working with Entrata software is required
Experience managing large-scale systems, implementations, and process optimization initiatives is required
Demonstrated ability to work in a growing, fast-paced environment managing multiple projects simultaneously
Possess strong administrative, organization, and communication skills
Skilled in facility management, budgeting, analytical review of financials, supervision, and business administration
Self-motivated and excel at working in a team environment
Ability to have a positive and innovative approach to problem-solving
Proficiency in all Microsoft Office programs: Excel, Word, PowerPoint, and Outlook.

Benefits

Comp & perks

Medical, Dental, & Vision Insurance for employees and their families
Vacation & Sick Leave + 12 Paid Holidays
401(k) with company matching
On-the-job training and career development
Paid Parental Leave