VP/Director of Operations

Tailwind Group

VP/Director of Operations at Tailwind Group leading onsite property teams and driving operational performance. Focus on recruiting top talent and enhancing property value in student housing.

Posted 6/5/2026full-timeRemote • Minnesota • 🇺🇸 United StatesLead💰 $140,000 - $220,000 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

budget managementfinancial analysisproperty managementprocess improvementoperational efficienciesrevenue growthexpense managementstrategic planningteam developmentmarket analysis

Soft Skills

leadershipcollaborationcommunicationtrust buildingempowermentguidancestrategic visioncustomer experienceadaptabilitytrend recognition

Tools & Technologies

Entrata software

Industry Keywords

Fair Housing LawsTenant/Landlord rightsstudent housingmulti-family housingreal estate principlesportfolio leasingoperational performanceproperty value enhancementresident satisfactionbusiness plans

About the role

Key responsibilities & impact

Providing leadership, guidance, and strategy to onsite property teams.
Driving property and portfolio leasing, operational, and financial performance.
Leading approximately 75% of the workforce.
Training and empowering strong leaders.
Implementing and ensuring execution of the strategic vision and objectives for the Operations Department.
Consistent revenue growth and expense management.
Reputation management and customer experience standards.
Process improvement and operational efficiencies.
Collaborating with peers to draft and communicate changing business plans that adapt to changing market conditions.
Developing and executing long-term strategies to enhance property value and focus relentlessly on resident satisfaction.
Collaborating with senior leadership on strategic initiatives, growth plans, and opportunities to expand and improve the student housing portfolio.

Requirements

What you’ll need

Bachelor’s degree in business administration, real estate, or a related field.
Seven or more years of progressive experience in student or multi-family housing.
Five or more years of experience leading and developing team members, consisting of large-scale onsite or regional teams, and building trust and collaboration between stakeholders.
Ten or more years of progressive experience in student or multi-family housing (VP Level).
Five or more years of experience in leading Regional Manager and Director-level team members and building trust and collaboration between stakeholders (VP Level).
Deep knowledge of property management standards including Fair Housing Laws, Tenant/Landlord rights, and other real estate principles.
Strong ability to recognize trends and opportunities and lead and collaborate on strategies to maximize performance.
Possess strong financial acumen and experience with budget management and financial analysis.
Experience with Entrata software is preferred.
Ability to travel 30-50% of the time.

Benefits

Comp & perks

Medical, Dental, & Vision Insurance for employees and their families
Vacation & Sick Leave + 12 Paid Holidays
401(k) with company matching
On-the-job training and career development
Paid Parental Leave