Tahche Careers

Network Engineer

• Provide remote client support and occasional onsite support for a US partner client
• Take escalation tickets from Technical Network Engineers and monitor service desk for escalated service tickets
• Maintain communication with clients throughout the technical troubleshooting process and set client expectations
• Analyze and document unfamiliar client/server network environments and assess quickest path to resolution
• Perform rapid analysis of networking incidents and determine root cause
• Troubleshoot and resolve high level workstation, server and network incidents following client SOPs
• Provide consulting to clients on applications, best practices, and general computing processes
• Utilize software utilities, protection software, and vendor/application-specific tools to resolve incidents
• Prioritize tickets escalated from Technical Support Engineers and ensure proper escalation to Network Administrators
• Resolve incidents related to firewall issues (SSLVPN, Site-to-Site VPN, access rules)
• Design, deploy, and maintain client LANs, WANs, and wireless networks, including routers, firewalls, and switches
• Secure network systems by establishing and enforcing policies and monitoring access
• Provide upgrade recommendations on equipment, hardware, and software
• Monitor and test network performance and provide performance statistics and reports
• Update network equipment to the latest firmware release

Frontend Engineer

• Customize and maintain ecommerce platforms such as Liftoff and Shopify to create seamless user experiences.
• Implement front-end features using HTML, CSS, JavaScript, and responsive design frameworks.
• Ensure ecommerce platforms align with client-specific branding and functionality needs.
• Build and maintain integrations between systems via APIs to enable data flow between clients, vendors, and internal platforms.
• Support backend development, including database architecture and SQL querying across multiple tables.
• Develop and test API workflows using tools like Postman to troubleshoot and optimize performance.
• Configure SAML Single Sign-On (SSO) for secure authentication across platforms.
• Support development and maintenance of Punchout integrations for eProcurement systems, leveraging cXML workflows.
• Create and optimize SQL queries to manage data relationships and reporting needs.
• Collaborate with Sales, Production, Creative, operations team, and external consultants; participate in client calls and respond to security questionnaires.

Front-end Developer

Product Designer

• Provide strategic input and break down complex tasks for efficient execution.
• Lead user research: recruit participants, facilitate discussions, and present findings.
• Develop heuristic evaluations, wireframes, mock-ups, and prototypes.
• Write effective UI copy and contribute to the design system.
• Identify usability issues and prioritize improvements with product managers.
• Communicate design rationales in relation to customer feedback and business objectives.
• Collaborate with cross-functional teams and lead workshops to create an inclusive user experience.
• Deliver projects on time and articulate their impact to stakeholders.

Senior UX Designer

Bookkeeper

• Maintains records of financial transactions by establishing accounts; posting transactions; ensure legal requirements compliance.
• Develops system to account for financial transactions by establishing a chart of accounts; defining bookkeeping policies and procedures.
• Maintains subsidiary accounts by verifying, allocating, and posting transactions; balances subsidiary accounts by reconciling entries.
• Maintains general ledger by transferring subsidiary account summaries and preparing trial balances.
• Responsible for completing monthly sales summaries for all restaurants including ghost kitchens and third-party apps like Grubhub, UberEats, DoorDash, and ChowNow.
• Performs payroll, daily financial entries, reconciliations, recording payments and adjustments.
• Prepares financial reports by collecting, analyzing, and summarizing account information and trends.
• Maps invoices through Plate IQ.
• Complies with federal, state, and local legal requirements by studying requirements; enforcing adherence; filing reports; advising management on needed actions.
• Contributes to team effort by accomplishing related results as needed.

Accounts Payable

• Managing the outflow of financial resources, including bill processing, payments, expense reimbursements, etc.
• Using BILL to manage the AP process.
• Reviewing and verifying bills and check requests.
• Enforcing payment terms.
• Maintaining accurate and complete vendor records.
• Preparing and maintaining accounts payable reports.
• Resolving purchase orders, contracts, bills, or payment discrepancies and documentation.
• Ensuring credit is received for outstanding memos.
• Performing reconciliations of payable accounts.
• Assisting in month-end closing activities.
• Maintaining a strong relationship with vendors and suppliers

Accounts Payable Specialist

Project Manager

• Visualize, analyze, and communicate project scope of work and create innovative solutions for client program needs
• Determine general scope of work, translate clients requests into programs with established expectations, deliverables, and timeline
• Assist with program layouts, construction drawings and renderings, file setup, and creative conceptualization
• Generate preliminary schematic decks for client reference and approval
• Read and interpret provided drawings; create detailed production documents as needed
• Plan and estimate budgets for projects; negotiate pricing as needed
• Create detailed renderings for client approval
• Generate vector art/production files for large format printing; create custom files based on client-provided brand collateral
• Maintain archive of clients brand collateral/previous designs to maximize efficiency of future programs
• Supervise installations and simultaneously manage multiple installations as needed
• Coordinate schedules and logistics with vendors and clients; maintain and expand client and vendor relations
• Follow up with client and sales to ensure design specifications have been met
• Research new innovative materials and maintain material library as needed

Analyst

• Onboarding new clients, including creating policies to apply settings consistently over clients' endpoints
• Troubleshooting issues with the patching process, including installation failures
• Performing regular maintenance of systems, including patch approval and maintenance of 3rd-party patch catalogs
• Keeping up with education on new features to provide support and training to staff and clients
• Assisting other team members with tasks outside of patching as time permits
• Supporting internal staff and clients in utilizing their systems as part of the Platform Team