Senior Business Application Engineer

TAG - The Aspen Group

Senior Business Applications Engineer overseeing daily operations of Workforce Management platform for healthcare support organization. Managing vendor relationships and resolving production incidents for multiple locations.

Posted 7/9/2026full-timeChicago • Illinois • 🇺🇸 United StatesSenior💰 $125,000 - $147,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing enterprise Workforce Management platforms and business applications, ensuring data accuracy and security while optimizing performance. Proficient in system integrations, vendor management, and incident response, with strong communication skills to bridge technical and non-technical stakeholders.

Highest-signal resume keywords

Workforce Management Platform OwnershipSystem Integration Design and MaintenanceSQL and Data Analysis ProficiencyVendor Relationship ManagementProduction Monitoring and Incident Response

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workforce ManagementSystem IntegrationSQLData AnalysisPythonAPI DevelopmentMiddlewareCloud Data WarehouseProcess AutomationIncident Response

Soft Skills

Strong CommunicationDetail-OrientedSelf-MotivatedIndependent WorkTechnical Judgment

Tools & Technologies

HRISPayroll PlatformsERP PlatformsWorkdayData PipelinesMonitoring ToolsAlerting Systems

Industry Keywords

Enterprise ApplicationsMulti-Site OperationsHigh-Location-Count EnvironmentsProduction IncidentsVendor Management

Tech Stack

Tools & technologies

CloudERPPythonSQL

About the role

Key responsibilities & impact

Own the day-to-day operations of our enterprise Workforce Management platform and a portfolio of business applications supporting 1,000+ locations across multiple brands.
Maintain the data pipelines that feed workforce analytics reporting, ensuring accuracy and security across the chain.
Lead resolution of high-priority production incidents affecting workforce operations, and own restoration of service within defined response and resolution targets.
Own platform health proactively through monitoring, alerting, maintenance, and performance optimization — identifying and resolving risk before it reaches the field.
Manage vendor relationships and configuration alignment for the systems in scope, including defect management and product roadmap input.

Requirements

What you’ll need

Bachelor's degree in Information Systems or a related field, or an equivalent combination of education and experience.
6+ years of progressive experience owning and supporting enterprise business applications, including demonstrated senior-level ownership of a workforce management or comparable operational platform at scale; multi-site, high-location-count environments strongly preferred.
Demonstrated experience designing and maintaining system integrations across HR, payroll, and enterprise data platforms using APIs, middleware, or custom pipeline development.
Proficiency in a scripting or automation language (Python or equivalent) for pipeline development and process automation.
Strong working knowledge of SQL and data analysis; experience with cloud data warehouse environments a plus.
Familiarity with HRIS, payroll, or ERP platforms; Workday experience preferred.
Experience with production monitoring, alerting, and incident response.
Proven ability to manage vendor relationships and hold external partners accountable to delivery and service commitments.
Strong written and verbal communication; able to translate technical complexity for non-technical business stakeholders.
Able to work independently, exercise sound technical judgment with minimal oversight, and guide work across remote, cross-functional teams.
Highly self-motivated, detail-oriented, and able to prioritize effectively in a fast-moving environment.

Benefits

Comp & perks

paid time off
health insurance
dental
vision
401(k) savings plan with match