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TAG - The Aspen Group

Project Manager, Field Operations

TAG - The Aspen Group

Project Manager overseeing rollout of healthcare operational processes for Aspen Group. Leading cross-functional implementation projects to enhance operational readiness and efficiency in field operations.

Posted 6/4/2026full-timeRemote • South Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 per yearWebsite

About the role

Key responsibilities & impact
  • Plan, coordinate and oversee the rollout of new programs or operational processes within field operations.
  • Create business cases, return on investments and executive level presentations.
  • Document scope of services for each project and analyze performance metrics and training; and create scalable playbooks for national deployment.
  • Partner with key departments – including Operations, IT, Learning & Development, Communications, Marketing, Talent Acquisition, Human Resources, Scheduling Center and Product teams – to ensure smooth implementation and stakeholder alignment.
  • Execute communication and training strategies that drive adoption, engagement and long-term sustainability.
  • Identify opportunities for efficiency, standardization and continuous improvement across field operations.
  • Track performance metrics, feedback from field teams; prepare regular updates for leadership.
  • Anticipate potential implementation barriers, proactively develop mitigation plans and ensure resolution during implementation phases; inform management and leadership teams of any vendor, partner or customer issues or challenges.
  • Balance stakeholder needs, create road maps, divisional calendars and align teams to drive business priorities and strategies.
  • Act with integrity and adhere to core values consistently.

Requirements

What you’ll need
  • Bachelor’s degree or equivalent work experience in the business or healthcare industry
  • 5+ years of experience in program or project management.
  • Certification or Experience with Lean, Six Sigma or process improvement methodologies.
  • Proficiency with project and change management tools (Monday.com, Asana, Jira, Smartsheet or similar.)
  • Experience with Microsoft SharePoint – including site creation, content management, permissions and workflow automation.
  • Demonstrates aptitude and interest in learning new systems and platforms.
  • Proven success in managing multiple projects, change management and progress reporting.
  • Ideal candidate also has operations acumen to understand implications of data, back-end services and operations on user experience.
  • Ability to be self-directed to solve business issues in implementation, to make decisions about and prioritize own work.
  • Entrepreneurial with a strong bias towards action.
  • Ability to lead without authority, building credibility across the organization.
  • Communicates effectively and listens actively.
  • Passionate advocate for our field and patients and the user experience.

Benefits

Comp & perks
  • paid time off
  • health
  • dental
  • vision
  • 401(k) savings plan with match

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
program managementproject managementprocess improvementperformance metrics analysischange managementstakeholder alignmentefficiency standardizationroad mappingbusiness case developmenttraining strategy execution
Soft Skills
self-directedproblem-solvingdecision-makingleadership without authorityeffective communicationactive listeningentrepreneurial mindsetintegritycollaborationadaptability
Certifications
Lean certificationSix Sigma certificationproject management certification