Director, Learning and Development – Operations, Scheduling Center, Multi-Brand Development

TAG - The Aspen Group

Director of Learning & Development at Aspen Dental shaping and executing learning strategies for field leaders and operations teams. Collaborating across multiple brands to drive performance and capability alignment.

Posted 5/20/2026full-timeChicago • Illinois, New York • 🇺🇸 United StatesSenior💰 $153,000 - $180,000 per yearWebsite

About the role

Key responsibilities & impact

Develop and execute a comprehensive learning strategy across Field Leadership, Operations, Scheduling Center, and multi-brand teams.
Partner with senior leaders across Aspen Dental and TAG brands to identify capability gaps and define development priorities.
Ensure alignment and integration of learning strategies across brands while allowing for customization based on unique business needs.
Drive a culture of continuous learning and development across field, operations, scheduling center and TAG multiple brand environments.
Lead and develop a team of L&D professionals, fostering high performance, collaboration, and growth.
Act as a visible champion for talent development across Aspen Dental and other brands.
Design and deliver a portfolio of learning solutions—including formal programs, digital learning, coaching, and experiential development.
Oversee role-based development strategies for field leaders and operations teams.
Ensure learning solutions are scalable, consistent, and aligned with broader enterprise initiatives.
Evaluate existing programs and content for effectiveness, scalability, and alignment with business needs.
Leverage data and analytics to measure impact, identify trends, and continuously improve learning solutions.
Provide insights and recommendations to senior leaders to inform talent and business strategies.
Serve as a trusted advisor to senior leaders across Field Operations, Scheduling Center, HR, and brand leadership teams.
Partner cross-functionally to solve business challenges and contribute L&D expertise to enterprise initiatives.
Ensure learning programs are effectively integrated across clinical and non-clinical teams where appropriate.

Requirements

What you’ll need

Bachelor’s degree required; Master’s degree preferred.
A minimum of 7+ years of relevant learning and development experience, ideally in a fast-paced organization with a distributed workforce.
A minimum of 5+ years leading a team of L&D professionals.
Advanced understanding of adult learning theory and principles.
Understanding of DSOs (dentistry service organizations) or similar medical industries is desirable.
Strong business insight, with the ability to credibly make a business case, by linking current and anticipated business challenges with learning and development solutions.
Well versed in digital learning, just-in-time / micro-learning, and blended learning strategies.
Strong capabilities in data analytics (as it pertains to measuring learning).
Experience providing consultation to senior leadership on strategic initiatives.
Excellent communication and influencing skills at all levels of the organization and extremely flexible to be proactive in a fast-paced, ever-changing environment.
Excellent facilitation and mentoring skills.
Experience in group facilitation and leading group/cohort dynamics to create connections and foster understanding.
Ability to travel as needed.

Benefits

Comp & perks

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Applicant Tracking System Keywords

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Hard Skills & Tools

learning strategy developmentadult learning theorydigital learningmicro-learningblended learningdata analyticsprogram evaluationcoachingexperiential developmentrole-based development

Soft Skills

leadershipcollaborationcommunicationinfluencingfacilitationmentoringbusiness insightproactive problem-solvingteam developmentflexibility

Certifications

Bachelor's degreeMaster's degree