TAG - The Aspen Group

Senior Vice President, Communications

TAG - The Aspen Group

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • United States

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Salary

💰 $280,000 - $345,000 per year

Job Level

Senior

About the role

  • Serve as the architect and steward of TAG’s enterprise-wide communications strategy, ensuring consistency and clarity across brands, audiences, and channels.
  • Translate commercial, brand, and business strategy into clear, human communication that leaders, team members, clinicians, and partners can understand and act on.
  • Partner closely with the Chief Commercial & Brand Officer to align communications with go-to-market strategy, brand positioning, and growth priorities.
  • Act as a senior advisor to the CEO and executive team on enterprise messaging, narrative framing, and high-stakes communications.
  • Oversee internal communications for a 20,000+ person workforce spanning multiple brands, care settings, and geographies.
  • Support a modern internal communications ecosystem that delivers the right message, through the right channels, at the right moments.
  • Create shared context during periods of change - operating model shifts, growth initiatives, transformation programs - so teams understand the “why,” not just the “what.”
  • Elevate leadership communication at all levels and strengthen frontline connection to TAG’s mission, values, and commercial priorities.
  • Oversee enterprise external communications, including corporate messaging, executive positioning, media strategy, and thought leadership.
  • Shape and protect TAG’s reputation across earned, owned, and shared channels, in close partnership with Brand, Marketing, and PR leadership.
  • Ensure internal and external narratives are tightly aligned, reinforcing credibility, trust, and brand integrity.
  • Serve as the seniormost communications counselor during crises, issues, and reputational risk moments.
  • Anticipate emerging risks and guide leaders through high-stakes decisions with sound judgment and calm execution.
  • Lead change communications efforts with a deep understanding of how change impacts adoption, engagement, and trust.
  • Act as official company spokesperson where required.
  • Own enterprise social care and real-time engagement strategy, treating digital channels as an extension of the patient and employee experience.
  • Leverage social listening and employee feedback to inform broader communications strategy, operational insights, and brand decision-making.
  • Ensure the organization shows up with empathy, accountability, and consistency in public and internal conversations.
  • Lead and develop a high-performing communications organization (~20 professionals) spanning internal communications, corporate communications, crisis/issues, reputation management, and social care.
  • Build modern communications capabilities that scale with a growing, multi-brand portfolio.
  • Foster a culture of strategic thinking, accountability, and excellence under pressure.
  • Navigate complex, matrixed stakeholder environments to build alignment and drive outcomes.

Requirements

  • 20+ years of communications leadership experience
  • Bachelor’s degree in Communications, Public Relations, Journalism, English, or a related field; advanced degree a plus.
  • Proven experience designing and delivering enterprise-level communications strategies aligned to commercial and business objectives.
  • Exceptional ability to help leaders define messages that are clear, concise, persuasive, and credible.
  • Deep experience providing trusted counsel to senior executives within complex, matrixed organizations.
  • Strong change management orientation, with demonstrated success supporting transformation and adoption.
  • Data-driven mindset, with experience leveraging metrics and insights to guide strategy and measure impact.
  • Experience navigating healthcare-adjacent environments (healthcare, retail healthcare, services, or regulated industries) strongly preferred.
  • Outstanding written, verbal, and interpersonal communication skills, with high attention to detail.
Benefits
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) savings plan with match
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
communications strategychange managementcrisis communicationenterprise messagingmedia strategynarrative framingsocial listeningdata-driven decision makingmetrics analysisinternal communications
Soft Skills
leadershipstrategic thinkingempathyaccountabilitycommunicationpersuasiontrust buildingattention to detailcollaborationproblem solving
Certifications
Bachelor’s degree in CommunicationsBachelor’s degree in Public RelationsBachelor’s degree in JournalismBachelor’s degree in Englishadvanced degree