Client Success Manager

TAC Insights

Client Success Manager supporting sponsors of TAC Insights’ B2B technology events. Maximising event investments, campaign execution, engagement, and measurable business outcomes.

Posted 8/5/2026full-time🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client success and event management, ensuring sponsors achieve measurable outcomes through effective communication, relationship-building, and operational support. Proficient in utilizing event technology platforms to enhance sponsor engagement and satisfaction.

Highest-signal resume keywords

Client/Customer Success ExperienceEvent ManagementCommunication SkillsAttention to DetailFluency in AI

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Event OperationsSponsorship FulfilmentProject ManagementAccount ManagementCampaign Execution

Soft Skills

Relationship-BuildingProactive MindsetSolutions-FocusedCommercial AwarenessCustomer Empathy

Tools & Technologies

HubSpotEvent Technology PlatformsHosted Meetings ProgrammesExecutive Briefings

Industry Keywords

Sponsor EngagementEvent DeliveryStakeholder ManagementPost-Event Reporting

About the role

Key responsibilities & impact

Serve as the primary point of contact for sponsors from contract signing through post-event reporting
Help sponsors understand and maximise their event investment
Support successful execution of sponsor campaigns and activations
Drive attendance and engagement
Facilitate valuable introductions and meetings with white glove service for key partners
Help sponsors navigate event platforms and technologies
Help sponsors achieve measurable business outcomes
Translate sponsor expectations into operational and systems requirements
Collaborate with Sales, Marketing, Production, Event Delivery and Systems to ensure a seamless sponsor experience

Requirements

What you’ll need

Experience in client/customer success in events, account management, event operations, sponsorship fulfilment, or project management
Excellent communication and relationship-building skills
Strong organisation and attention to detail
Proactive, solutions-focused mindset
Commercial awareness and customer empathy
Confidence working across multiple stakeholders and projects
Fluency in AI and embedding AI into daily work
Experience with HubSpot, event technology platforms, hosted meetings programmes, executive briefings, or high-touch client service environments

Benefits

Comp & perks

Flexible hybrid and remote working
A genuine commitment to work-life balance
Private healthcare and critical illness coverage
26 days annual leave, rising to up to 30 days with each year of service
Birthday day off
Summer half day Fridays
Holiday buy / sell scheme
Career growth in a fast-growing business
International travel
The chance to work with some of Europe's most recognised technology brands