Client Success Manager

TAC Insights

Client Success Manager supporting sponsors at TAC Insights’ B2B technology events. Maximising event investments, campaign execution, engagement and measurable business outcomes.

Posted 8/5/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client success and event management, with a focus on enhancing sponsor engagement and achieving measurable business outcomes. Proficient in navigating event technologies and fostering strong relationships across multiple stakeholders.

Highest-signal resume keywords

Client Success ManagementEvent Technology PlatformsHubSpot ExperienceProject ManagementRelationship Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Event OperationsSponsorship FulfilmentCampaign ExecutionOperational Requirements TranslationBusiness Outcome Measurement

Soft Skills

Excellent CommunicationAttention to DetailProactive MindsetSolutions-FocusedCommercial Awareness

Tools & Technologies

AI IntegrationEvent PlatformsHosted Meetings Programs

Industry Keywords

Client Service EnvironmentsStakeholder ManagementEvent EngagementSponsor Experience

About the role

Key responsibilities & impact

Act as the primary point of contact for sponsors from contract signature through post-event reporting
Help sponsors understand and maximise their event investment
Support successful execution of campaigns and activations
Drive sponsor attendance and engagement
Facilitate valuable introductions and meetings with a white glove service for key partners
Help sponsors navigate event platforms and technologies
Support sponsors in achieving measurable business outcomes
Translate sponsor expectations into operational and systems requirements
Collaborate with Sales, Marketing, Production, Event Delivery and Systems to deliver a seamless sponsor experience

Requirements

What you’ll need

Experience in client/customer success in events, account management, event operations, sponsorship fulfilment, or project management
Excellent communication and relationship-building skills
Strong organisation and attention to detail
Proactive, solutions-focused mindset
Commercial awareness and customer empathy
Confidence working across multiple stakeholders and projects
Fluency in AI and embedding AI into daily work
Experience with HubSpot
Experience with event technology platforms, hosted meetings programmes, executive briefings, or high-touch client service environments

Benefits

Comp & perks

Flexible hybrid and remote working
A genuine commitment to work-life balance
Private healthcare and critical illness coverage
26 days annual leave, rising to up to 30 days with each year of service
Birthday day off
Summer half day Fridays
Holiday buy / sell scheme
Career growth in a fast-growing business
International travel
The chance to work with some of Europe's most recognised technology brands
Competitive rates of pay
Opportunities for travel
Additional employee perks such as summer hours, hybrid working and team get togethers