IT Support Specialist

T3 Services Group

IT Support Specialist providing technical support for hardware and software issues at T3 Services Group. Ensuring smooth day-to-day IT operations for a growing family of home service companies.

Posted 5/28/2026full-timeDenver • Colorado • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $80,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Provide technical support for hardware, software, and network-related issues
Troubleshoot computers, mobile devices, printers, and other IT equipment
Install and configure laptops, workstations, and user accounts
Support company systems including email, collaboration tools, and business applications
Manage and respond to support tickets while documenting resolutions
Assist with employee onboarding and offboarding access
Maintain IT equipment inventory and coordinate repairs or replacements
Support system updates, upgrades, and IT-related projects

Requirements

What you’ll need

Experience in IT support, helpdesk, or systems administration
Strong troubleshooting and problem-solving skills
Experience working with Microsoft products and cloud-based systems
Excellent communication and organizational skills
Ability to manage multiple priorities with strong attention to detail
Preferred Qualifications:
Experience with ServiceTitan or similar field-service software platforms
Experience with Microsoft products, including the O365 Administrative platform
Knowledge of IT onboarding/offboarding procedures and ticketing systems
Familiarity with basic networking, hardware setup, and software deployments
Experience creating process documentation or training materials
Microsoft certifications preferred
ITIL certification preferred
Additional Requirements:
Ability to travel up to 25% nationwide

Benefits

Comp & perks

Medical, Dental & Vision Insurance
401(k) with 4% company match
PTO, Paid Holidays, and Paid Wellness Time
Pet Insurance
Employee Discounts
Opportunities for professional growth and development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

troubleshootingIT supportsystems administrationhardware setupsoftware deploymentsticketing systemsprocess documentationMicrosoft productscloud-based systemsServiceTitan

Soft Skills

problem-solvingcommunicationorganizational skillsattention to detailability to manage multiple priorities

Certifications

Microsoft certificationsITIL certification