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Operations Manager
T. White Parker Associates, IncorporatedOperations Manager overseeing back-office functions for T. White Parker, a results-focused IT and management solutions firm.
About the role
Key responsibilities & impact- Manage day-to-day bookkeeping, accounts payable/receivable, and cash flow tracking in coordination with the accounting team
- Ensure accurate project-level cost and hours tracking across all active engagements
- Manage timekeeping compliance and support annual incurred cost submissions
- Process payroll inputs and coordinate with benefits providers
- Manage employee onboarding, offboarding, benefits enrollment, and personnel records
- Manage hiring logistics: job postings, interview scheduling, background checks, offer letters
- Maintain HR policies, employee handbook, and compliance with state and federal employment requirements
- Administer PTO tracking, performance review scheduling, and recurring HR calendar items
- Maintain the contract register for all engagements/contracts, subcontracts, and agreements in coordination with Engagement Directors and Managers
- Support contract file maintenance and deliverable calendars in coordination with Engagement Directors and Managers
- Assist with subcontract administration, including invoice review and flow-down compliance tracking
- Coordinate with management and legal counsel on NDAs, teaming agreements, and contracts
- Own vendor relationships across IT, insurance, benefits, facilities, and software subscriptions
- Manage the Reston office and ensure it is operationally ready for hybrid staff
- Track and negotiate vendor contracts, renewals, and service levels
- Administer internal SharePoint-based document management system and enterprise AI platform
- Proactively identify manual or inefficient processes and implement AI tools or automation to eliminate them
- Build and maintain the internal operational playbooks that allow the company to scale
- Stay current on practical AI tools and surface high-value adoption opportunities to leadership
Requirements
What you’ll need- Bachelor's degree in Business Management, Management Information Systems, or equivalent field.
- 4 - 6 years in a hands-on operations, office management, or business operations role -- preferably in an IT or professional services firm
- Familiarity with federal contracting operations strongly preferred: FAR basics, contract file management, DCAA-aware financial practices, and deliverable tracking
- Proven ability to manage multiple operational functions simultaneously with minimal direction
- Experience with bookkeeping or financial tracking tools (Unanet, Deltek, or similar)
- Proficiency in Microsoft Office Suite and Microsoft Project.
- Actively and independently uses AI tools (e.g., Claude, ChatGPT, Microsoft Copilot, or equivalents) to get work done faster and better
- Resourceful problem-solver who seeks out automation, templates, and tools before defaulting to manual effort
- Comfortable learning and implementing new platforms without hand-holding.
Benefits
Comp & perks- unlimited PTO 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
ATS Keywords
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Hard Skills & Tools
bookkeepingaccounts payableaccounts receivablecash flow trackingpayroll processingtimekeeping compliancecontract file managementfinancial trackingvendor contract negotiationautomation
Soft Skills
problem-solvingresourcefulnessmulti-taskingindependencecommunicationorganizational skillsleadershipadaptabilityattention to detailcollaboration
Certifications
Bachelor's degree in Business ManagementBachelor's degree in Management Information Systems