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Executive Assistant – HCBS In-Home Service Agency
T&T SALVAGE LLCExecutive Assistant providing comprehensive support for the Owner and Executive Director at T&T Cares LLC. Managing professional and personal responsibilities in a hybrid work setup.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
project managementdocument managementcalendar managementcommunicationcorrespondence draftingrecords managementlogistics coordinationconfidentiality handlingprioritizationdiscretion
Soft Skills
organizational skillsverbal communicationwritten communicationprofessionalismjudgmentattention to detailinterpersonal skillstime managementadaptabilitycollaboration
Tools & Technologies
Google WorkspaceMicrosoft OfficeDocuSignDropboxJotFormBlazeeXPRSTherapPaychex Flexcloud-based document management systems
Certifications & Qualifications
criminal background checkOregon abuse registry clearance
Industry Keywords
executive supportadministrative supportoperations supportprotected health information (PHI)HIPAA compliancestate agenciesclient supporthuman resourcesconfidential mattersOregon residency
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Manage the Director's professional and personal calendars, ensuring alignment across business priorities and personal commitments.
- Triage incoming communications, identify items requiring the Director's attention, and respond directly to matters within scope.
- Prepare meeting materials, agendas, briefings, and follow-up summaries.
- Maintain the Director's task list and proactively surface priorities, deadlines, and dependencies.
- Draft, format, and finalize professional correspondence, internal memoranda, formal letters to state agencies, HR documentation, and policy materials.
- Maintain consistency of voice and presentation across all communications issued under the Director's name.
- Support document execution and records management through DocuSign, JotForm, Dropbox, and Blaze.
- Serve as a liaison among internal departments — Human Resources, Payroll and Billing, Client Supports, and Administration — to advance executive priorities.
- Coordinate with external stakeholders, including case managers, CDDPs, state agencies, vendors, and partner organizations.
- Monitor regulatory deadlines, credential renewals, training requirements, and other time-sensitive obligations.
- Arrange in-state travel, accommodations, and itineraries.
- Coordinate logistics for personal commitments that intersect with the Director's professional availability.
- Provide on-site support at meetings or events as required.
- Handle protected health information (PHI), personnel records, investigation files, and sensitive personal matters in strict accordance with HIPAA and agency policy.
- Maintain confidentiality across all professional and personal matters encountered in the course of this role.
Requirements
What you’ll need- Minimum of three years of executive, administrative, or operations support experience, preferably in direct support of a founder, owner, or senior executive.
- Excellent written and verbal communication skills.
- Demonstrated organizational, prioritization, and project management capabilities.
- High level of discretion, judgment, and professionalism in handling confidential matters.
- Proficiency with Google Workspace, Microsoft Office, DocuSign, and cloud-based document management systems.
- Willingness and capacity to learn agency-specific platforms, including eXPRS, Therap, Paychex Flex, Blaze, and JotForm.
- Oregon residency, valid driver's license, reliable transportation, and current auto insurance.
- Ability to travel periodically within Oregon.
- Successful completion of a criminal background check and Oregon abuse registry clearance, as required for HCBS-affiliated personnel.
- Dedicated home office environment suitable for confidential work, including high-speed internet and secure handling of PHI.
Benefits
Comp & perks- Paid time off and holiday schedule
- Mileage reimbursement for in-state travel
- Company-provided equipment for remote work
- Professional development opportunities in HCBS administration and compliance
- Health, 401k, time off