Mobile Associate – Retail Sales
T-Mobile
full-time
Posted on:
Location Type: Office
Location: Kaukauna • Wisconsin • 🇺🇸 United States
Visit company websiteSalary
💰 $18 per hour
Job Level
JuniorMid-Level
About the role
- Builds proficiency related to serving and selling to our customers
- Helping customers pick up right where they left off in their shopping journey
- Exploring individual needs and providing hands-on demonstrations of the latest technology
- Side-by-side selling to find personalized solutions
- Approaching service and sales needs with composure, integrity and compassion
- Becomes skilled with digital tools in interactions and onboarding
- Completes training on T-Mobile in-store experience
- Makes the most of their time on shift
- Establishes relationships with T-Mobile employees across channels
- Collectively own the customer experience and resolve issues
- Successfully identify and handoff small business leads
- Support team initiatives and create an inclusive environment
Requirements
- High School Diploma/GED (Required)
- 6 months of customer service and/or sales experience, Retail environment preferred
- Passionate customer advocate
- Competitive drive and proven ability to succeed in a fast-paced sales environment
- Willingness to work alongside peers and store leaders
- Effective at balancing customer needs and performance goals
Benefits
- Medical, dental and vision insurance
- Flexible spending account
- 401(k)
- Employee stock grants
- Employee stock purchase plan
- Paid time off and up to 12 paid holidays
- Paid parental and family leave
- Family building benefits
- Back-up care
- Enhanced family support
- Childcare subsidy
- Tuition assistance
- College coaching
- Short- and long-term disability
- Voluntary AD&D coverage
- Voluntary accident coverage
- Voluntary life insurance
- Voluntary disability insurance
- Voluntary long-term care insurance
- Mobile service & home internet discounts
- Pet insurance
- Access to commuter and transit programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer advocacycompetitive driveeffective communicationrelationship buildingteam collaborationproblem solvingcomposureintegritycompassioninclusivity
Certifications
High School DiplomaGED