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T-Mobile

Mobile Associate – Retail Sales

T-Mobile

Retail Sales Associate engaging customers and facilitating their technology needs. Supporting retail operations in a fast-paced environment at T-Mobile.

Posted 7/8/2026part-timeKaukauna • Wisconsin • 🇺🇸 United StatesJuniorMid-Level💰 $18 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and effective communication to engage customers and address their technology needs. Proficient in problem-solving and building customer relationships to enhance satisfaction and loyalty.

Highest-signal resume keywords
Customer ServiceCommunicationCustomer Problem SolvingSalesChange Agility

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Engaging PeopleMultitaskingTeamwork Orientation
Certifications & Qualifications
High School Diploma/GED

About the role

Key responsibilities & impact
  • Support retail operations by engaging customers and facilitating their technology and service needs
  • Build product knowledge and demonstrate technology solutions
  • Assist customers throughout their shopping journey
  • Develop skills in customer interaction, digital tool usage, and service plan recommendations
  • Measure success by customer satisfaction and product knowledge proficiency
  • Foster strong customer relationships and loyalty

Requirements

What you’ll need
  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience (Preferred)
  • Change Agility (Required)
  • Communication (Required)
  • Customer Problem Solving (Required)
  • Customer Service (Required)
  • Engaging People (Required)
  • Multitasking (Required)
  • Sales (Required)
  • Teamwork Orientation (Required)
  • At least 18 years of age
  • Legally authorized to work in the United States

Benefits

Comp & perks
  • Medical, dental and vision insurance
  • Flexible spending account
  • 401(k)
  • Employee stock grants
  • Employee stock purchase plan
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs