Senior Business Process Manager, TFB Revenue Operations

T-Mobile

Senior Business Process Manager responsible for process design and operational improvements at T-Mobile. Collaborating to implement solutions and measure impact across projects.

Posted 7/8/2026full-timeBellevue • Kansas, Texas, Washington • 🇺🇸 United StatesSenior💰 $84,100 - $151,700 per yearWebsite

About the role

Key responsibilities & impact

Responsible for process design, implementation, and quality control monitoring
Seeks out opportunities for operational improvement
Provides compelling arguments for change with validated cost savings or efficiencies
Has understanding on how projects align to broader organizational goals and business benefit
Identifies and documents the impact of change
Suggests policy, goal and rule changes
Recommends improvements through implementation of more efficient processes
Provides structure, feedback and direction
Creates clear and measurable goals
Holds self and others accountable
Mentors and contributes to organizations body of knowledge on process design, modeling, execution, monitoring and optimization
Actively seeks out industry and business information
Understands how policies, systems and processes impact job performance and projects
Fosters business knowledge and understanding among managers, business analysts and project participants

Requirements

What you’ll need

Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent (Required)
Acceptable areas of study include Business, Finance or related field (Preferred)
4-7 years Related work experience (Preferred)
Experience in telecommunications industry (Preferred)
Experience in B2B Sales, Sales Operations or Marketing Operations (Preferred)
At least 18 years of age
Legally authorized to work in the United States

Benefits

Comp & perks

Medical, dental and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service & home internet discounts
Pet insurance
Access to commuter and transit programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Process ModelingProcess OptimizationChange ManagementData AnalysisCost Savings Validation

Soft Skills

MentoringAccountabilityFeedback ProvisionCommunication