Principal Program Manager, Commercial AI Programs

T-Mobile

Lead commercial AI programs at T-Mobile overseeing delivery from pilots to revenue generation. Manage complex projects with multiple stakeholders across various functions.

Posted 6/24/2026full-timeBellevue • Texas, Washington • 🇺🇸 United StatesLead💰 $105,400 - $190,200 per yearWebsite

Tech Stack

Tools & technologies

FlashGo

About the role

Key responsibilities & impact

Lead program charter creation and communication across commercial AI workstreams, establishing mission, KPIs, and stakeholder engagement plans aligned to MVP launch milestones.
Define program scope and develop 30/60/90-day roadmaps and schedules across product, platform, commercialization, and infrastructure tracks; manage scope changes and ensure alignment with strategic priorities.
Own and maintain the centralized PMO tracker as the single source of truth across all workstreams; produce weekly flash reports, bi-weekly OpsCo updates, and monthly SteerCo pre-read materials.
Identify and communicate risks across parallel workstreams; provide mitigation strategies and structured escalation paths to OpsCo and SteerCo for timely resolution.
Coordinate cross-functional teams across AI CMZ, Network, TfB, Legal, Finance, and external partners (ISVs, EY PMO); resolve cross-POD dependencies and ensure alignment with technical and commercial leaders.
Track and report on commercial KPIs including pilot progression, pipeline development toward revenue targets, pricing model validation, and channel partner activation milestones.
Support budget planning and resource management across commercial program workstreams, ensuring deliverables meet business requirements and quality standards.
Implement process controls to ensure compliance with corporate standards; manage vendor and ISV partner relationships and integration timelines.
Also responsible for other duties/projects as assigned by business management as needed.

Requirements

What you’ll need

Bachelor's Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent (Required)
7-10 years of industry experience as a program or project manager within a technology or commercial go-to-market environment, with a progressive record of delivering complex, multi-stakeholder programs from concept through revenue. (Preferred)
2-4 years of supervisory experience (Preferred)
Program Management (Required)
Project Management (Required)
Cross-functional Stakeholder Management (Required)
Executive Communication and Reporting (Required)
Commercial Go-to-Market Program Delivery (Required)
Risk Identification and Escalation Management (Required)
Microsoft Project / PMO Tooling (Required)
Microsoft Office (Required)
Budget Management (Required)
Problem Solving and Decision Facilitation (Required)
ISV / Partner Ecosystem Coordination (Preferred)
AI Platform or Edge Technology Program Experience (Preferred)
B2B Pipeline and Revenue Milestone Tracking (Preferred)
Agile / Scrum Program Delivery (Preferred)

Benefits

Comp & perks

medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
12 paid holidays
paid parental and family leave
family building benefits
back-up care
enhanced family support
childcare subsidy
tuition assistance
college coaching
short- and long-term disability
voluntary AD&D coverage
voluntary accident coverage
voluntary life insurance
voluntary disability insurance
voluntary long-term care insurance
mobile service & home internet discounts
pet insurance
access to commuter and transit programs

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Applicant Tracking System Keywords

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Hard Skills & Tools

Program ManagementProject ManagementCross-functional Stakeholder ManagementExecutive CommunicationRisk IdentificationBudget ManagementProblem SolvingAI Platform Program ExperienceB2B Pipeline TrackingAgile

Soft Skills

CommunicationLeadershipOrganizational SkillsDecision Facilitation