Field Operations Technician

T-Mobile

Field Operations Technician providing technical support and project management for T-Mobile in Hawaii's Kauai area. Covering operational support and continuous learning for team performance.

Posted 6/18/2026full-timeRemote • Hawaii • 🇺🇸 United StatesJuniorMid-Level💰 $27 - $49 per hourWebsite

About the role

Key responsibilities & impact

Provides technical support within and occasionally outside the immediate team
Provides technical support in network performance initiatives, outage resolution and works to identify day-to-day improvement opportunities
Takes on smaller projects or portions of key projects / initiatives, providing accurate status and progress updates as requested
Identifies and shares potential process improvements and recommends them to Senior Technicians and / or management for consideration
Provides input on process improvements related to maintenance and repair activities
Assists in the creation of job aids, scopes of work, method / statement of procedure, and helpful tools working closely with a Senior Technician
Enrolls in and completes training requirements to stay current on existing and new systems and products, to grow skills, and to expand proficiency in organizational requirements

Requirements

What you’ll need

Bachelor’s degree OR equivalent relevant experience required
2-4 years wireless experience in field operations and maintenance preferred
2-4 years experience wireless telecommunications or related experience preferred
Strong technical proficiency with Ericsson field equipment preferred
Excellent verbal and written communication skills
Self-motivated; exhibits initiative in achieving company goals and objectives
Basic leadership skills and ability to prioritize and complete multiple tasks
Able to work independently and in a team environment
Flexibility with ever-changing environments and priorities
Solve problems using creativity and innovation
Operational knowledge and theory of all interconnecting circuits to include but not limited to RF transmitters, antenna systems, AAV, fiber, microwave radio and AC-DC power systems.
Applicant is to meet the minimum DOT medical standards under 49 CFR Part 391
At least 18 years of age
Legally authorized to work in the United States

Benefits

Comp & perks

Medical, dental and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service & home internet discounts
Pet insurance
Access to commuter and transit programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

wireless telecommunicationsnetwork performanceEricsson field equipmentRF transmittersantenna systemsAAVfibermicrowave radioAC-DC power systemsprocess improvements

Soft Skills

verbal communicationwritten communicationself-motivatedinitiativebasic leadershipprioritizationproblem-solvingcreativityflexibilityteamwork

Certifications

Bachelor's degreeDOT medical standards