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Mobile Associate, Retail Sales
T-MobileRetail Sales Associate engaging customers and facilitating technology needs in Memphis. Building product knowledge and assisting customers throughout their shopping journey.
About the role
Key responsibilities & impact- Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
- Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
- Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
- Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
- Also responsible for other duties/projects as assigned by business management as needed
Requirements
What you’ll need- High School Diploma/GED (Required)
- 6 months of customer service and/or sales experience, Retail environment. (Preferred)
- Change Agility (Required)
- Communication (Required)
- Customer Problem Solving (Required)
- Customer Service (Required)
- Engaging People (Required)
- Multitasking (Required)
- Sales (Required)
- Teamwork Orientation (Required)
- At least 18 years of age
- Legally authorized to work in the United States
Benefits
Comp & perks- medical, dental and vision insurance
- flexible spending account
- 401(k)
- employee stock grants
- employee stock purchase plan
- paid time off
- up to 12 paid holidays
- paid parental and family leave
- family building benefits
- back-up care
- enhanced family support
- childcare subsidy
- tuition assistance
- college coaching
- short- and long-term disability
- voluntary AD&D coverage
- voluntary accident coverage
- voluntary life insurance
- voluntary disability insurance
- voluntary long-term care insurance
- mobile service & home internet discounts
- pet insurance
- access to commuter and transit programs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Change AgilityCommunicationCustomer Problem SolvingCustomer ServiceEngaging PeopleMultitaskingSalesTeamwork Orientation
Certifications
High School DiplomaGED