Creative Director, Copy & Story

T-Mobile

Creative Director leading copy and storytelling for Mint Mobile and Ultra Mobile brands. Collaborating on marketing projects to enhance customer engagement through narrative development.

Posted 5/20/2026full-timeFrisco • California, Kansas, Texas, Washington • 🇺🇸 United StatesLead💰 $114,600 - $206,700 per yearWebsite

About the role

Key responsibilities & impact

Lead and mentor the copywriting team to develop high-quality written content
Provide actionable feedback through quarterly reviews and ongoing coaching
Manage team dynamics and performance to maintain a collaborative environment
Develop and steward a distinct, consistent tone of voice for each brand
Partner with the Creative Director, Design & Animation to deliver breakthrough integrated creative
Collaborate with marketing partners and external partners to plan and execute creative projects
Translate briefs into ideas and narratives that drive action
Present creative concepts to senior leadership and stakeholders

Requirements

What you’ll need

Bachelor's Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent (Required)
Acceptable areas of study include English, Communications, Advertising, Film or related field (Preferred)
8+ years writing for national or global brands as a creative director or like creative leader (Preferred)
D2C brand experience a strong plus (Preferred)
Leadership: A track record of leading copy teams and partnering with marketing and production to produce high-quality narratives (Required)
Creative Direction: Vision for customer touchpoints evolving and steering that direction (Required)
Presentations: Confidently and persuasively presenting creative concepts to secure buy-in (Required)
Strong problem-solving abilities in a high-volume environment (Required)

Benefits

Comp & perks

Medical, dental, and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off and up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service & home internet discounts
Access to commuter and transit programs

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

copywritingcreative directioncontent developmentnarrative developmentbrand tone developmentproject executionfeedback provisionteam managementproblem-solving

Soft Skills

leadershipcollaborationcommunicationpresentation skillscoachingperformance managementcreativitystrategic thinking

Certifications

Bachelor's Degree