Commercial Marketing Manager – Broadband Customer Management

T-Mobile

Commercial Marketing Manager developing strategies to influence revenue and customer retention across T-Mobile’s Broadband portfolio. Requires strong analytical and financial acumen for a high-impact role.

Posted 5/15/2026full-timeOverland Park • Kansas, Texas, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $84,200 - $151,900 per yearWebsite

About the role

Key responsibilities & impact

Leverage advanced data analytics and business intelligence to develop actionable recommendations that directly inform Fiber customer migration and lifecycle strategy.
Translate complex internal and external data sets into clear, decision-ready insights for leadership.
Model business impacts and develop rigorous business cases for strategic initiatives, including price plan recommendations, feature launches, and segment-specific offers.
Build high-quality financial models and validate assumptions through data analysis.
Execute comprehensive broadband customer marketing plans in close partnership with pricing, finance, operations, supply chain, product management, analytics, and consumer insights.
Identify targeted opportunities through segmentation of the customer base, competitive landscape analysis, and business performance data.
Provide strategic recommendations on offers and programs to acquire and retain broadband customers.
Collaborate with Finance and planning teams to drive successful steering of quarterly subscriber and revenue outcomes, managing forecast accuracy and performance to plan.

Requirements

What you’ll need

Bachelor's degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience
4+ years of Marketing experience in one or more of the following categories: software/hardware, web, telecommunications, consumer electronics, or consumer packaged goods.
Analyzing customer, business, and industry data to drive business performance; proficiency with data analysis tools, dashboards, and reporting platforms.
Business case development and financial modeling to support strategic recommendations.
Driving strategy cross-functionally across large, matrixed organizations.
At least 18 years of age
Legally authorized to work in the United States.

Benefits

Comp & perks

medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care
enhanced family support
childcare subsidy
tuition assistance
college coaching
short- and long-term disability
voluntary AD&D coverage
voluntary accident coverage
voluntary life insurance
voluntary disability insurance
voluntary long-term care insurance
mobile service & home internet discounts
pet insurance
access to commuter and transit programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analyticsbusiness intelligencefinancial modelingdata analysisbusiness case developmentsegmentationforecast accuracyperformance analysismarketing strategycustomer migration

Soft Skills

collaborationcommunicationstrategic thinkingdecision-makingleadership