Broadband Specialist – Field Sales

T-Mobile

Broadband Specialist driving customer acquisition at T-Mobile through community outreach and post-sale follow-up. Ensuring customer satisfaction and retention in the broadband service area.

Posted 5/14/2026full-timeRemote • Iowa • 🇺🇸 United StatesJuniorMid-Level💰 $30,000 per yearWebsite

About the role

Key responsibilities & impact

Drive customer acquisition by engaging potential customers through door-to-door and community outreach activities to present broadband service offers
Conduct post-sale follow-up interactions to support customer satisfaction and service retention
Manage communication of service benefits and address customer inquiries to facilitate informed decisions
Collaborate with sales leadership to align outreach efforts with business objectives and market strategies
Also responsible for other duties/projects as assigned by business management as needed

Requirements

What you’ll need

High School Diploma/GED (Required)
Less than 2 years - Engaging with customers in a direct sales or retail environment, particularly in telecommunications or consumer electronics
Less than 2 years - Presenting and explaining complex product offerings effectively to potential customers
Less than 2 years - Working in a target-driven sales role, with a proven track record of meeting or exceeding sales targets
Certified Sales Professional (CSP): Certification that demonstrates knowledge and skills in sales strategies, customer interaction, and closing techniques (Preferred)
Certified Professional in Learning and Performance (CPLP): Certification that enhances skills in delivering effective training and performance improvement interventions, useful for educating customers and teams about products (Preferred)

Benefits

Comp & perks

Medical, dental and vision insurance
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service & home internet discounts
Pet insurance
Access to commuter and transit programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer acquisitiondirect salesretail salesproduct presentationsales strategiesclosing techniquescustomer interactionservice retentiontarget-driven salesperformance improvement

Soft Skills

communicationcustomer satisfactioncollaborationinformed decision-makingproblem-solving

Certifications

Certified Sales Professional (CSP)Certified Professional in Learning and Performance (CPLP)