T-Mobile

Principal Product Manager – Content, SMP

T-Mobile

full-time

Posted on:

Location Type: Hybrid

Location: Bellevue • Texas • Washington • United States

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Salary

💰 $133,800 - $241,400 per year

Job Level

Lead

About the role

  • Constructing a compelling and effective strategy for a complex, cross-platform solution.
  • Cataloguing best-fit use cases for our products/services by defining value scenarios in which the product/service was designed to accomplish tasks, achieve goals, and resolve customer problems.
  • Gathering, analyzing, prioritizing and documenting product requirements based on ongoing buyer/customer needs and motivations.
  • Evaluating and ranking initiatives based on customer impact, business value, and feasibility, making explicit decisions on what to do now, later, or not at all.
  • Partnering with business, internal/external stakeholders and Leadership to understand current customer experiences and identify areas of opportunity.
  • Working with data scientists to answer complex questions and identify meaningful insights from data for product innovation or root causes of issues.
  • Leveraging rapid hypothesis driven testing methodologies and experiments (i.e. paper prototype, A/B testing, etc.) to inform direction, prioritize investment.
  • Working with stakeholders and follows enterprise process to secure and maintain product funding.
  • Assessing industry trends and direction, analyzing potential impacts or opportunities to customer/product, and incorporating into product process.
  • Building and communicating the product/service roadmap - creating advantage from major trends shaping the market.

Requirements

  • Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience (Required)
  • More than 10 years Relevant Product Management experience in an agile software product development environment. (Required)
  • Product Development: Demonstrates complete mastery of business side skills (communication, customer research, product vision, feature definition), as well as technical architecture, Dev, and execution skills (Required)
  • Communication: Proven ability to effectively and efficiently communicate with Leadership, technical and non-technical audiences while employing a high degree of collaboration and influence. (Required)
  • Business Analytics: Proven analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions. (Required)
  • Customer Experience Management: Mastery level (industry leading) understanding of customer experience. (Required)
  • Agile: Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams. (Required)
  • SCRUM: Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams. (Required)
  • Technical Writing: Mastery of requirements elicitation, and writing skills including the ability to write concisely and clearly for different audiences. (Required)
  • Agile Project Management: Experience with Agile backlog/project management tools. (Required)
  • User Experience: Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest. (Required)
  • Product Management: Experience in delivering large and complex business/technology initiatives. (Required)
  • At least 18 years of age
Benefits
  • Medical, dental and vision insurance
  • Flexible spending account
  • 401(k)
  • Employee stock grants
  • Employee stock purchase plan
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementbusiness analyticscustomer experience managementagile methodologiesSCRUMtechnical writinguser experienceproduct developmentrequirements elicitationdata analysis
Soft Skills
communicationcollaborationinfluenceanalytical skillsstrategic thinkingstakeholder engagementproblem-solvingprioritizationleadershipcustomer focus