Mobile Associate, Bilingual Spanish Preferred
T-Mobile
part-time
Posted on:
Location Type: Office
Location: Hiram • United States
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Salary
💰 $18 per hour
About the role
- Proactively engages with a broad range of customers in a highly-traffic retail environment
- Use digital tools, communicate effectively, educate customers, and showcase value
- Identify customer needs and use solution-based selling techniques
- Participate in training on the T-Mobile in-store experience, products, and processes
- Review personal results and stay updated on promotions
- Partner with nearby store locations for customer onboarding
- Perform skills practicing, knowledge sharing, store operations, opening and closing procedures
- Build relationships with customers, follow up, and manage referrals
Requirements
- High School Diploma/GED required
- 6 months of customer service and/or sales experience, Retail environment preferred
- Customer Satisfaction Passionate advocate
- Effective at balancing customer experience and performance goals
- Desire to be a part of the T-Mobile store team
- Competitive drive and confidence to succeed in a fast-paced sales environment
- Must be at least 18 years of age
- Legally authorized to work in the United States
Benefits
- Medical, dental, and vision insurance
- Flexible spending account
- 401(k)
- Employee stock grants
- Employee stock purchase plan
- Paid time off
- Up to 12 paid holidays
- Paid parental and family leave
- Family building benefits
- Back-up care
- Enhanced family support
- Childcare subsidy
- Tuition assistance
- College coaching
- Short- and long-term disability
- Voluntary AD&D coverage
- Voluntary accident coverage
- Voluntary life insurance
- Voluntary disability insurance
- Voluntary long-term care insurance
- Mobile service & home internet discounts
- Pet insurance
- Access to commuter and transit programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicesolution-based sellingeffective communicationrelationship buildingcustomer satisfaction advocacycompetitive driveperformance goal balancing
Certifications
High School DiplomaGED