T-Mobile

Mobile Associate, Retail Sales

T-Mobile

part-time

Posted on:

Location Type: Office

Location: Harvey • United States

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Salary

💰 $18 per hour

About the role

  • Proactively engages with a broad range of customers in a highly-traffic retail environment
  • Use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions
  • Identify customer needs and use solution-based selling techniques
  • Recommend wireless solutions, ensuring customer satisfaction
  • Complete training on the T-Mobile in-store experience, new skills, products and processes
  • Review personal results, current promotions, and updates on the Hub to be Customer Ready
  • Continuously learn and improve skills to provide the best possible experience for customers
  • Partner with nearby store locations to properly/fully on-board customers
  • Perform skills practicing, knowledge sharing, store operations, opening and closing procedures
  • Build rapport, trust, and loyalty with customers
  • Proactively reach out to potential customers to drive sales activity in the location

Requirements

  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience, Retail environment preferred
  • Effective at balancing customer experience and performance goals
  • Desire to be a part of the game-changing T-Mobile store team
  • Willingness to work alongside peers and store leaders, learning and sharing best practices
  • Competitive drive and confidence to succeed in a fast-paced sales environment
  • At least 18 years of age
  • Legally authorized to work in the United States
Benefits
  • medical, dental and vision insurance
  • flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service & home internet discounts
  • pet insurance
  • access to commuter and transit programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer servicesales experienceeffective communicationsolution-based sellingcustomer satisfactionteam collaborationrapport buildingtrust buildingcompetitive drivewillingness to learn
Certifications
High School DiplomaGED