T-Mobile

Senior Manager, Virtual Business Sales

T-Mobile

full-time

Posted on:

Location Type: Office

Location: Maitland • Florida • United States

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Salary

💰 $102,060 - $184,100 per year

Job Level

Senior

About the role

  • Own and deliver revenue, gross adds, acquisition targets
  • Monitor pipeline activity, lead quality, and conversion, adjusting strategies to maximize close rates
  • Coach and develop leadership to enhance customer experience, sales activity, and team performance through feedback and support
  • Champion a culture of motivation, recognition, and healthy competition
  • Execute sales development strategies consistently across internal teams in partnership with sales, marketing, and learning functions
  • Partner with Product, Marketing, Finance, Sales Ops, and Digital teams to support new launches and acquisition initiatives
  • Identify strategic sales opportunities and develop actionable plans to support business growth and market positioning
  • Manage escalations by collaborating with fraud, credit strategy, verification, and underwriting teams to resolve issues and plan strategies
  • Also responsible for other duties/projects as assigned by business management as needed

Requirements

  • High School Diploma/GED (Required)
  • 4-7 years Sales and operational experience in a sales organization with a top company and strong culture
  • Call Center experience (Preferred)
  • 4-7 years As a Leader of Leaders (Preferred)
  • 4-7 years Business Sales Leadership Experience (Preferred)
  • Strong understanding of sales principles and techniques, including prospecting, lead qualification, and closing deals (Required)
  • Experience in outbound sales and a proven track record of meeting or exceeding sales targets (Required)
  • Expertise in selling products and services to business customers, understanding their unique needs, and providing tailored solutions (Required)
  • Ability to lead and manage a sales team, set targets, and ensure the team meets or exceeds sales goals (Required)
  • Knowledge of sales processes and operations, including pipeline management, forecasting, and reporting (Required)
  • Commitment to providing excellent customer service, addressing customer inquiries, and resolving issues promptly (Required)
  • Demonstrate strong interpersonal skills, effectively manage conflicts, and exhibit proven leadership abilities to foster a collaborative and productive team environment (Required)
  • Skilled in negotiating terms and conditions with customers to achieve mutually beneficial agreements (Required)
  • Excellent communication and interpersonal skills, with the ability to effectively convey information and build relationships with clients and team members (Required)
  • Understanding of marketing principles and strategies to support sales efforts and drive customer engagement (Required)
  • Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, and Outlook (Required)
  • Ability to manage and utilize databases for tracking customer information and sales activities (Required)
  • Strong problem-solving skills, including research and active listening, to identify and address issues effectively (Required)
  • Experience in coaching and developing team members to enhance their skills and performance (Required)
  • Ability to manage multiple tasks and priorities effectively (Required)
Benefits
  • Medical, dental and vision insurance
  • Flexible spending account
  • 401(k)
  • Employee stock grants
  • Employee stock purchase plan
  • Paid time off and up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales principleslead qualificationclosing dealspipeline managementforecastingreportingnegotiatingcoachingcustomer serviceoutbound sales
Soft Skills
leadershipinterpersonal skillsconflict managementcommunicationproblem-solvingteam managementmotivationcollaborationtime managementcustomer engagement
Certifications
High School DiplomaGED