T-Mobile

Senior Analyst, Product Analytics – Broadband

T-Mobile

full-time

Posted on:

Origin:  • 🇺🇸 United States • Colorado, Washington

Visit company website
✨ AI Apply
Manual Apply

Salary

💰 $80,600 - $145,500 per year

Job Level

Senior

Tech Stack

PythonSQLTableau

About the role

  • Contributes to T-Mobile’s success by driving advanced product analytics that inform and optimize broadband product strategy, execution, and performance
  • Collaborates closely with cross-functional partners, including Product Management, Data Engineering, and other key stakeholders, to analyze product metrics, uncover opportunities, and guide decision-making
  • Accountable for building analytical frameworks, defining key metrics, and communicating findings to executive and operational stakeholders
  • Within the Broadband organization, this role enables data-driven decisions by evaluating product adoption, customer behaviors, customer dynamics, and more
  • Develop and own analytical frameworks that measure broadband product performance, adoption, and customer behavior
  • Partner with product managers and business stakeholders to define success metrics, measure outcomes, and identify opportunities for growth and optimization
  • Perform advanced quantitative analysis (e.g., churn modeling, ROI, cost-benefit analysis, segmentation, retention forecasting) to support strategic decisions
  • Leverage customer, network, and market data to generate insights that inform product roadmap, feature prioritization, and experience improvements
  • Continuously monitor product health metrics, proactively identifying risks, anomalies, and opportunities
  • Collaborate with Product, Engineering and Cross-functional teams to evaluate performance drivers and recommend solutions aligned to organizational OKRs and Product KPIs
  • Provide actionable recommendations to stakeholders and leadership through compelling, data-driven presentations
  • Serve as a liaison between analytics teams and technical partners to ensure accurate and scalable data pipelines, dashboards, and reporting solutions
  • Maintain knowledge of broadband and fixed wireless industry trends, incorporating competitive and market insights into analysis
  • Support product launches, initiatives, and experiments by designing measurement plans, tracking performance, and reporting on outcomes
  • Translate business requirements into analytical deliverables, ensuring data accuracy, timeliness, and actionable output
  • Partner with engineering and network infrastructure teams to align on data requirements for gateways, provisioning systems, and broadband-related solutions
  • Contribute to enterprise-level analytics standards and governance, ensuring consistent methodologies and reporting across teams
  • Foster a culture of data-driven decision-making across the Broadband Product team
  • Share best practices and mentor peers on analytical methods, tools, and storytelling
  • Stay current with emerging analytics technologies and methods to drive continuous improvement

Requirements

  • Bachelor’s degree in Data Analytics, Statistics, Computer Science, Business, Economics, or related field. Advanced degree preferred.
  • 5+ years of analytics experience with demonstrated impact in product, customer, or financial analytics
  • Strong SQL and data visualization skills (e.g., Tableau, Power BI, Looker). Experience with Python, R, or similar tools preferred
  • Proven ability to synthesize complex datasets into clear, actionable insights for executives and cross-functional stakeholders
  • Strong collaboration and communication skills; ability to influence without direct authority
  • Experience in broadband, telecom, or subscription-based products strongly preferred
  • Excellent attention to detail, problem-solving ability, and strategic mindset
  • At least 18 years of age
  • Legally authorized to work in the United States