Senior Telemetry Engineer – Billing IntelliOps
T-Mobile
full-time
Posted on:
Location Type: Office
Location: Overland Park • Kansas, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $116,000 - $209,300 per year
Job Level
Senior
Tech Stack
CloudCyber SecurityGrafanaJavaKubernetesLinuxPrometheusPythonServiceNowSplunk
About the role
- Designs, develops, and deploys platform services to enhance infrastructure performance, security, observability, and cost-efficiency.
- Optimizes existing platform services to handle core data and commerce workloads efficiently.
- Builds and maintains REST APIs to integrate platform capabilities and improve developer experience.
- Leverages OpenTelemetry and observability tools (such as Splunk , Grafana , or Prometheus ) to ensure visibility, reliability, and proactive incident response.
- Works with Kubernetes and Linux-based systems to automate deployments and maintain resilient environments.
- Collaborates with engineering, data, and product teams in an Agile environment to advance platform capabilities.
- Focuses on automation and operational excellence to improve developer experience.
- Ensures robust platform architecture and practical engineering solutions focused on automation, scalability, and security.
- Works within an Agile environment to streamline processes and enhance productivity.
- Partners with cross-functional teams to support commerce, retail, billing, and self-service systems.
Requirements
- Bachelor's Degree Computer Science or Related Field (Required)
- Master's/Advanced Degree Computer Science or Data Science (Preferred)
- 4-7+ years experience developing and deploying platform services with a focus on automation and operational excellence
- 4-7+ years of collaborating with engineering, data, and product teams in an Agile environment to advance platform capabilities
- 7-10+ years optimizing infrastructure for performance, security, and cost-efficiency in a cloud environment
- Observability & Monitoring – Hands-on experience with OpenTelemetry , Splunk , Grafana , or Prometheus to build proactive monitoring solutions
- Programming – Proficiency in Java or Python , with experience building REST APIs and automation workflows
- System Expertise – Proficient with Linux and Kubernetes for deployment, orchestration, and operational management
- Agile Methodologies – Expertise in applying Agile practices and principles to improve efficiency and effectiveness of software development projects (Required)
- Technical Leadership – Ability to lead platform engineering initiatives, providing technical guidance in a dynamic environment (Required)
- Problem Solving – Strong analytical skills to solve complex technical issues and optimize platform performance and security (Required)
- Data Management – Skilled in managing and structuring large datasets to improve platform functionality and developer experience (Required)
- Collaboration – Effective in working cross-functionally with various teams to enhance platform capabilities and achieve business goals (Required)
- Security – In-depth understanding of cybersecurity principles to safeguard platform integrity and data privacy (Required)
- Process Optimization – Familiarity with Lean/Six Sigma methodologies for continuous improvement (Preferred)
- Commerce & Billing – Understanding of retail, self-service, and billing platforms (Preferred)
- ServiceNow AI Ops – Experience leveraging AI-driven IT operations for automation and incident management (Preferred)
Benefits
- medical, dental and vision insurance
- flexible spending account
- 401(k)
- employee stock grants
- employee stock purchase plan
- paid time off
- up to 12 paid holidays
- paid parental and family leave
- family building benefits
- back-up care
- enhanced family support
- childcare subsidy
- tuition assistance
- college coaching
- short- and long-term disability
- voluntary AD&D coverage
- voluntary accident coverage
- voluntary life insurance
- voluntary disability insurance
- voluntary long-term care insurance
- mobile service & home internet discounts
- pet insurance
- access to commuter and transit programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
JavaPythonREST APIsOpenTelemetrySplunkGrafanaPrometheusLinuxKubernetesAutomation
Soft skills
Technical LeadershipProblem SolvingCollaborationAnalytical SkillsAgile PracticesCross-functional TeamworkProcess Optimization
Certifications
Bachelor's Degree in Computer ScienceMaster's Degree in Computer ScienceMaster's Degree in Data Science