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Business Systems Analyst II
T.D. WilliamsonBusiness Systems Analyst II supporting enterprise applications, analyzing issues, documenting requirements, and providing user support at TDW.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Microsoft Dynamics 365 Finance & Operations, with a strong focus on supporting and optimizing business processes in Manufacturing, Supply Chain, and Warehouse Operations. Proficient in analyzing business needs, documenting requirements, and providing application support for enterprise applications.
Highest-signal resume keywords
Microsoft Dynamics 365 Finance & OperationsBusiness AnalysisApplication SupportDatabase Development and ManagementMaster Planning
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Process DocumentationSystem ConfigurationIncident ResolutionProblem AnalysisData ValidationUser Acceptance TestingTest Scenario DevelopmentService RestorationGeneral System AdministrationProduction Planning
Soft Skills
CommunicationCollaborationProblem-SolvingInterpersonal Skills
Tools & Technologies
Microsoft SQLEnterprise ApplicationsWarehouse Management Systems
Industry Keywords
ManufacturingSupply ChainWarehouse OperationsBusiness SystemsIT Roles
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- The Business Systems Analyst II is responsible for supporting assigned enterprise applications, analyzing business and system issues, documenting requirements, assisting with system configuration, and participating in project execution.
- Work with business users, key users, functional leads, and IT team members to understand business needs and translate them into documented business, functional, and system requirements.
- Assist with documenting current-state and future-state business processes, business/system gaps, requested enhancements, test scenarios, and user acceptance criteria.
- Provide day-to-day application support for assigned technology solutions, including incident resolution, problem analysis, service restoration, and general system administration.
- Communicate with customers regarding system status, scheduled maintenance, downtime, service interruptions, and system changes.
- Participate in project execution and implementation activities as assigned by IT management, including testing, issue tracking, data validation, user documentation, implementation support, and post-go-live stabilization.
Requirements
What you’ll need- Bachelor’s or Associate degree in Information Systems, Management Information Systems, Business, Computer Science, or related field; equivalent demonstrated experience may be considered.
- Typical experience: 3–5 years in business systems, application support, business analysis, or related IT roles.
- General knowledge of database development and management, preferably Microsoft SQL.
- General understanding of enterprise applications hosted on internal or enterprise infrastructure.
- Ability to work with users and IT team members across levels, functions, and locations.
- Demonstrated expertise of Microsoft Dynamics 365 Finance & Operations (D365 F&O) with extensive experience supporting and optimizing business processes within Manufacturing, Supply Chain, and Warehouse Operations.
- Advanced knowledge of Master Planning, Production Control and Production Planning, Inventory Management and Advanced Warehouse Management (WMS).
Benefits
Comp & perks- Health insurance
- Paid time off
- Professional development opportunities