Manager, Platform Operations and Compliance

System Automation Corporation

Manager of Platform Operations and Compliance leading platform reliability for Evoke's SaaS environment. Collaborating with teams to improve operational processes and ensure compliance and performance standards.

Posted 5/8/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $150,000 - $170,000 per yearWebsite

Tech Stack

Tools & technologies

AzureCloud

About the role

Key responsibilities & impact

Define and enforce platform reliability standards, including uptime, performance, and incident response expectations
Lead incident management processes, including coordination, communication, and post-incident reviews
Establish monitoring, alerting, and observability practices across the platform
Drive continuous improvement of operational processes and system stability
Oversee release processes, ensuring consistent and reliable deployments across environments
Partner with engineering teams to improve CI/CD pipelines and deployment workflows
Align release management practices with platform scalability and growth
Lead and mentor a team of engineers and analysts across operations, DevOps, and data functions
Collaborate with Product Engineering, QA, and Delivery teams to align priorities and execution
Act as an escalation point for complex technical and operational issues
Partner with security resources to ensure compliance (SOC 2, GovRAMP, NIST 800-53, etc.)
Own security audits for the Evoke platform, including audit readiness and remediation efforts
Oversee large-scale data migration and data operation efforts

Requirements

What you’ll need

7+ years of experience in software engineering, DevOps, or platform operations
2+ years of experience in a leadership or team management role
Strong understanding of cloud-native SaaS platforms (Azure preferred)
Experience with DevOps practices, CI/CD pipelines, and release management
Proven experience leading security compliance initiatives (SOC 2 and/or GovRAMP with GovTech experience preferred)
Ability to lead incident response and operational processes
Strong leadership, communication, and organizational skills
Familiarity with monitoring tools, cloud infrastructure, and deployment systems
Bachelor’s degree in Computer Science or related field (or equivalent experience)

Benefits

Comp & perks

Uncapped PTO + flexible work environment
Health and Welfare options to include (medical, dental, and vision) health savings account with company contributions, medical flexible spending, and dependent care.
401(k) with company match
Continuing education program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

platform reliability standardsincident managementmonitoring practicesalerting practicesobservability practicesCI/CD pipelinesrelease managementdata migrationdata operationssecurity compliance

Soft Skills

leadershipcommunicationorganizational skillsmentoringcollaborationincident response leadershipproblem-solving

Certifications

SOC 2GovRAMPNIST 800-53