Responsible for gathering and analyzing client requirements and performing system configuration to build applications using our SaaS low-code application platform builder to meet client needs.
Leading requirements analysis by collaborating with client stakeholders, leading workshops to understand their business needs, identifying and documenting requirements, and collaborating with solution developers to translate business requirements into well-architected solutions.
Develop detailed technical solution documentation in support of client business objectives, including process flowcharts, diagrams, user guides, etc.
Participate in and/or lead technical design sessions with solution developers.
Create, update, configure, and maintain business applications with our low code application platform.
Ensure all production changes are made in accordance with lifecycle methodology, version control, appropriate testing, and risk guidelines.
Stay informed of new technologies and be aware of new platform capabilities, industry standards, and best practices.
Conduct working sessions with clients to facilitate feedback; resolve technical issues during client review and testing.
Lead end user and administrator training sessions.
Facilitate User Acceptance Testing, providing guidance to end users and resolving reported issues.
Troubleshoot and debug system errors and implement solutions to resolve them.

Requirements

Demonstrated experience leading requirements analysis activities, including documenting functional requirements and maintaining traceability to test cases
Demonstrated experience leveraging an in-depth understanding of software capabilities to address business challenges
Understanding of enterprise software and database structures
Knowledge of software development and deployment methodologies (e.g., Scrum) and related tools (e.g., Confluence, JIRA, Smartsheet, PlanView, Git, Jenkins, Bamboo, TFS, etc.)
Strong analytical mindset and ability to assess client business needs
Ability to analyze technical options and formulate recommendations
Ability to approach solutions primarily through configuration, with customization where needed to meet the customer needs
Excellent verbal and written communication skills, including the ability to clearly and patiently communicate technical concepts to a non-technical audience
Ability to work independently as well as in a team environment
Exceptional attention to detail; strong organizational and prioritization skills
Capable of managing multiple tasks and projects simultaneously
Comfortable working under pressure or strict deadlines
Self-starter with a high degree of integrity and professionalism
Passion for learning and personal growth, specifically when it comes to technology
Proficiency in Microsoft Word, Excel, PowerPoint, and SharePoint.

Benefits

Competitive Wages and Career Advancement
Health and Welfare options include (medical, dental, and vision) health savings accounts with company contributions, medical flexible spending, and dependent care.
401(k) with company match
Continuing education program
Uncapped flexible time off, accrued sick and parental leave
Monthly virtual team activities
Profit Sharing Bonus

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

requirements analysissystem configurationtechnical solution documentationtroubleshootingdebuggingsoftware development methodologiessoftware deployment methodologiesdatabase structuresconfigurationcustomization

Soft Skills

analytical mindsetcommunication skillsorganizational skillsprioritization skillsteamworkindependenceattention to detailproblem-solvingtime managementadaptability