Functional Consultant – Business Analyst, Expert Level
System Automation Corporation
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $120,000 - $140,000 per year
About the role
- Lead requirements analysis by collaborating with client stakeholders, leading workshops to understand their business needs, identifying and documenting requirements, and collaborating with solution developers to translate business requirements into well-architected solutions
- Develop detailed technical solution documentation in support of client business objectives, including process flowcharts, diagrams, user guides, etc.
- Participate in and/or lead technical design sessions with solution developers
- Create, update, configure, and maintain business applications with our low code application platform
- Ensure all production changes are made in accordance with lifecycle methodology, version control, appropriate testing, and risk guidelines
- Stay informed of new technologies and be aware of new platform capabilities, industry standards, and best practices
- Conduct working sessions with clients to facilitate feedback; resolve technical issues during client review and testing
- Lead end user and administrator training sessions
- Facilitate User Acceptance Testing, providing guidance to end users and resolving reported issues
- Troubleshoot and debug system errors and implement solutions to resolve them
- Ability to travel domestically as needed up to 10%
Requirements
- Bachelor’s degree in business administration, computer science, or related field, or equivalent experience.
- Significant experience (10+ years) in business analysis or functional consulting for enterprise software implementations, including leading requirements for large projects and contributing to practice standards and/or team enablement.
- Strong analytical mindset and ability to assess client business needs
- Proven experience in requirements analysis and SaaS implementations.
- Strong understanding of enterprise software, low-code platforms, and workflow automation.
- Excellent verbal and written communication skills for both technical and non-technical audiences.
- Ability to lead workshops and mentor team members effectively.
- Ability to analyze technical options and formulate recommendations
- Ability to approach solutions primarily through configuration, with customization where needed to meet the customer needs
- Proficiency in Microsoft Word, Excel, PowerPoint, and SharePoint.
Benefits
- Uncapped PTO + flexible work environment
- Health and Welfare options to include (medical, dental, and vision)
- Health savings account with company contributions
- Medical flexible spending
- Dependent care
- 401(k) with company match
- Continuing education program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
requirements analysistechnical solution documentationprocess flowchartsuser guidesSaaS implementationslow-code platformsworkflow automationtroubleshootingdebuggingconfiguration
Soft Skills
analytical mindsetcommunication skillsleadershipmentoringcollaborationproblem-solvingfacilitationclient engagementtrainingfeedback resolution