Solutions Engineer

• Engage with customers and solution consultants to understand business objectives, constraints, and success criteria.
• Lead and document application architecture and detailed design, including data models, integration patterns, security model, and user experience flows.
• Produce clear design deliverables (architecture diagrams, ERDs, sequence diagrams, specification documents) that serve as the implementation blueprint.
• Decompose the design into an actionable backlog of user stories and technical tasks for the development team.
• Provide technical oversight during implementation: review low-code configurations, JavaScript-based custom widgets, integrations, and data migrations.
• Conduct code and configuration reviews to ensure quality, performance, and security standards are met.
• Identify and mitigate technical risks early, proposing pragmatic solutions and trade-offs.
• Mentor and coach Solution Developers and Solution Consultants, fostering best practices in low-code and SaaS architectures.
• Stay current on emerging cloud-native and low-code technologies; champion their adoption where beneficial.
• Contribute to continuous improvement of architecture standards, delivery processes, knowledge bases, and to the Evoke platform itself by partnering with our Product Engineering team.
• Ensure all production changes are made in accordance with lifecycle methodology, version control, appropriate testing, and risk guidelines.
• Other duties as assigned.

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