Sysdig

Senior Customer Solutions Architect

Sysdig

full-time

Posted on:

Location Type: Hybrid

Location: 🇯🇵 Japan

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Job Level

Senior

Tech Stack

CloudKubernetesLinuxTerraform

About the role

  • Reporting to the Senior Director of Customer Success you will be the technical authority on the Sysdig Platform and become the customer's go-to advisor
  • You will help with customer onboarding, thus driving adoption
  • You will understand the customer's requirements, challenges, and what outcomes and value they are expecting in their Sysdig journey

Requirements

  • You will have a proactive approach and be a team player who strives to inspire customer loyalty
  • You are the driving force in building customer relationships, including implementation, renewal, and identification of expansion opportunities
  • You will be an expert in cloud native technologies with multi year experience
  • サイバーセキュリティ領域、またはクラウドエコシステムにおけるエンジニアもしくはプロフェッショナルサービスのいずれかの経験をお持ちの方
  • 顧客の継続利用と拡大に注力したポストセールス業務において、最低5年以上の実務経験がある方
  • Linux、Helm、Terraform、Kubernetes、または各種クラウドプラットフォームに関する実務経験がある方
  • 日本語：ネイティブレベルまたは同等のスキルを有する方
  • 英語：ビジネスレベルの運用能力を有する方
Benefits
  • Extra days off to prioritize your well-being
  • Mental health support for you and your family through the Modern Health app
  • Great compensation package

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
cloud native technologiesLinuxHelmTerraformKubernetes
Soft skills
proactive approachteam playercustomer loyaltybuilding customer relationships