Account Manager
Sysco
full-time
Posted on:
Location Type: Office
Location: San Francisco • California • 🇺🇸 United States
Visit company websiteSalary
💰 $101,400 - $152,200 per year
Job Level
Mid-LevelSenior
About the role
- Manage assigned customers/concepts and handle last mile activities to ensure customer receives product timely and accurately; collaboration with CSM that handles same concepts/customers, partners with transportation, merchandising, and contract sales teams to drive outcomes and influence customer interactions.
- Liaise with back office and communicate to customer regarding items such as prod credit, special orders, etc.
- Liaise with local contract sales organization to implement direction, best practices via GSC; act as role model for best practice
- Utilize CRM tool for account management which includes managing tasks, communicating across selling team, ensure customer data is accurate
- Build and maintain customer relationships as appropriate; in person visits based on customer needs and contracts
- Able to have challenging conversations with internal and external stakeholders
- Responsible for appropriate escalation as needed
Requirements
- High school diploma
- 3+ years prior outside foodservice account management or B2B sales experience
- Valid driver’s license with a driving record that meets Company insurability standards
- Knowledge of Sysco Products, ordering procedures and credit terms
- Proficient with customer service management and able to partner cross-functionally
- Excellent organizational and project management skills, including the ability to provide top notch customer service to multiple customers simultaneously
- Able to thrive in a fast-paced and changing work environment
- Expert in Microsoft Office
Benefits
- For information on Sysco’s Benefits, please visit https://SyscoBenefits.com
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementB2B salescustomer service managementproject managementMicrosoft OfficeSysco Products knowledgeordering procedurescredit terms
Soft skills
customer relationship managementcollaborationcommunicationorganizational skillsability to handle challenging conversationsability to thrive in fast-paced environments
Certifications
high school diplomavalid driver's license