Product Support Advisor – Dairy, Chemical, Beverage

Sysco

Product Support Advisor at Sysco focusing on corporate category strategies and local supply chain management. Supporting operational goals and supplier relationship management in the foodservice industry.

Posted 7/6/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $64,200 - $96,200 per yearWebsite

About the role

Key responsibilities & impact

Support department to achieve company goals
Responsible for managing and supporting the implementation of corporate category strategies and initiatives within operation company (OpCo)
Support operation company (OpCo) sales staff with product assortment updates, informational inquiries and delivery of product cutting and training sessions
Drive operation company (OpCo) required category initiatives and assortment in harmony with corporate requirements
Execute recommended assortment changes and support positive local supplier relationships
Manage and promote local assortment within assigned categories to achieve company goals
Manage local supplier and broker relationships
Provide input, support, and guidance to operation company (OpCo) Sales Specialist
Facilitate corporate assortment training at the operation company (OpCo) as required
Conduct local supplier reviews and negotiations using corporate best business practices
Negotiate/secure supplier-funded customer deviated pricing
Facilitate negotiations and management of local Earned Income programs
Manage and review company Earned Income components
Work with supplier Category Captains or Advisors for focus categories as required
Support inventory depletion process by identifying items to be discontinued and assisting in supplier negotiations to return products
Drive results on focus categories and support promotional activities and selling events
Serve as the direct line of contact for local sales and communicate with and assist Sales on all issues

Requirements

What you’ll need

Bachelor's degree or equivalent combination of education and experience in lieu of degree sufficient to successfully perform essential job functions
3+ years of experience.
Experience working within a retail, wholesale or distribution environment
Ability to manage conflict and reach quick resolution with facts and dialogue
Ability to multi-task in a fast-paced environment
Ability to drive positive merchandising change
Ability to work with all levels of the organization and collaborate with dotted line reporting
Ability to collaborate and facilitate timely communication
Ability to work cross-functionally
Proactive attitude to highlight and address issues as they arise
Strong written & verbal communications skills
Strong organizational & planning skills
Ability to execute all Merchandising standard processes
Strong supplier negotiation skills and ability to form a professional working relationship with suppliers and brokers
Strong excel skills

Benefits

Comp & perks

For information on Sysco’s Benefits, please visit https://SyscoBenefits.com

ATS Keywords

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Hard Skills & Tools

MerchandisingCategory ManagementProduct Assortment UpdatesInventory Depletion ProcessSupplier Relationship ManagementNegotiationConflict ResolutionPlanningExecution of InitiativesCross-Functional Collaboration

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationOrganizational SkillsProactive AttitudeAbility to Multi-Task