Customer Success Manager
Anthology Inc
Sales Consultant, Trainee
Sysco
full-time
Posted on:
Location Type: Office
Location: Edmonton • 🇨🇦 Canada
Visit company websiteJob Level
Entry Level
About the role
- Articulates and demonstrates the Sysco value proposition to engage and onboard new customers to Sysco products, services, and promotions using consultative selling methods
- Responsible for Strategic Account Planning, developing new business, growing account portfolio, and retaining customer accounts to achieve profitable sales growth within assigned territory
- Evaluates customer business needs and analyzes market trends to develop customer centric product and service solutions
- Negotiate and manage profitable margins, pricing strategy and oversight for the territory
- Leverages Sales technology and business resources (Sysco 360/Salesforce, PMT & Deal Manager) to provide end-to-end consultative sales services and pipeline management
- Utilizes eCommerce for 70%-100% of all customer order management and mandatory CRM use for communication and measurement
- Manages all account management and customer service responsibilities, including Credit and Accounts Receivables management
- Tracks activities and results, collaborates on opportunities, and champions team selling process
- Participates in learning and development programs to sharpen consultative selling skills and product knowledge
- Complies with Sysco’s Food Safety Policy and procedures and reports hazards, incidents, and environmental spills
- May be required to work non-traditional hours and perform other duties as assigned
Requirements
- 2 years or more of sales experience required
- Completion of post-secondary education or equivalent experience
- Professional salesperson with proven ability to cultivate relationships and grow sales
- Strong financial acumen and ability to properly plan and execute business plans
- Demonstrated skills in consultative selling, networking and negotiations
- Business and restaurant operations acumen to manage sophisticated customers
- Strong interpersonal skills and ability to work with and influence a variety of key stakeholders
- Ability to express information in terms of profit and loss, food cost and expense ratio
- Strong communication skills: ability to effectively communicate with internal and external teams
- Demonstrate a high level of business acumen and interpersonal savvy
- Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time
- Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth (Sysco 360/Salesforce)
- Solid analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data
- Proactive, self-directed, with the ability to structure a weekly schedule to be successful
- Intermediate proficiency in Microsoft Office including Excel, Word, PowerPoint, Outlook
- Valid driver’s license in good standing with access to a vehicle is required
- Ability to travel varying distances based on geographical territory
Benefits
- Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts
- Short-Term and Long-Term Disability
- Life Insurance
- Voluntary Optional Insurance
- Parental Leave Plan
- Company Pension Plan
- Group RRSP & TFSA
- Employee and Family Assistance
- Stock Purchase Plan
- Maple Virtual Care
- Unlimited on-line learning
- Sysco product discounts
- Preferred vendor discounts
- Associate Resource Groups (*benefits may vary based on location or bargaining unit)
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
consultative sellingsales experiencefinancial acumennegotiationsbusiness planninganalytical problem-solvingCRM toolseCommerceaccount managementcustomer service
Soft skills
interpersonal skillscommunication skillsorganizational skillsproject managementrelationship buildinginfluencing skillsself-directedproactiveteam collaborationcustomer-centric approach
