Sales Specialist, Healthcare & Senior Living – Spécialiste des solutions de vente
Sysco
Inside Sales Consultant
Sysco
full-time
Posted on:
Location Type: Office
Location: Ottawa • 🇨🇦 Canada
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Responsible for customer account management to promote Sysco’s products and services
- Provide exceptional customer service via telephone, email, Virtual Communication Platforms and in person (upon request)
- Provide business to business (B2B) Sales consultation, penetrate and grow customer base, account management, customer service, and innovative solutions
- Articulate and demonstrate the Sysco value proposition to engage and onboard new customers to Sysco products, services, and promotions
- Increase customer share of wallet and improve sales mix
- Manage and use CRM tool (Sysco 360) for customer relationship and pipeline management, communication, and measurement
- Manage an effective combination of order management channels, including Phone, Email, and eCommerce (50% minimum for eCommerce)
- Develop account portfolio, and retain customer accounts to achieve profitable sales growth within assigned territory
- Problem solving to resolve customer issues and ensure a positive customer experience
- Evaluate customer business needs and analyze market trends to develop customer centric product and service solutions
- Be informed of market conditions, product innovations, and competitors' products, and sales; share information with customers
- Participate in large group, district and specialized training and programs to sharpen consultative selling skills and product knowledge
- Credit and Accounts Receivables management
- Work typical business hours with potential variation and occasional additional hours; may require local ad-hoc travel
- Comply with food safety, quality and legality requirements; perform other duties as assigned
Requirements
- Experience in sales or an equivalent in the food service industry preferred, but not required
- Completion of post-secondary education or equivalent experience
- Strong communication and customer service skills; ability to effectively communicate with internal and external teams
- Solid analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data
- Proactive, self-directed, with the ability to structure a weekly schedule to be successful
- Intermediate proficiency with Microsoft Office Suite and eCommerce concepts
- Mandatory use of CRM tool (Sysco 360) as customer relationship management and pipeline management
- Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time
- Flexible work schedule, including Sundays and holidays
- Valid driver’s license with access to a vehicle may be required as there will be some local ad-hoc travel
- Credit and Accounts Receivables management
- Complies with Sysco’s Food Safety Policy and procedures; willing to work safely and report hazards, incidents, and spills immediately to Supervisor
Benefits
- Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts
- Short-Term and Long-Term Disability
- Life Insurance
- Voluntary Optional Insurance
- Parental Leave Plan
- Company Pension Plan
- Group RRSP & TFSA
- Employee and Family Assistance
- Stock Purchase Plan
- Maple Virtual Care
- Unlimited on-line learning
- Sysco product discounts
- Preferred vendor discounts
- Associate Resource Groups
- (*benefits may vary based on location or bargaining unit)
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
B2B Salescustomer account managementorder managementanalytical problem-solvingpipeline managementeCommercecustomer relationship managementdata analysisproject managementfood safety compliance
Soft skills
customer servicecommunicationorganizational skillsproactiveself-directedflexibilityconsultative sellingproblem solvingteam collaborationtime management
Certifications
post-secondary educationvalid driver's license
